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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,844 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,844 reviews
September 22, 2024
Process was simple. Landon had to make it that much better. Y’all had what I wanted in stock. We were in and out of there in less than three hours. Landon had to make it that much better. Y’all had what I wanted in stock. We were in and out of there in less than three hours. More
by mij1960
Verified CustomerEmployees Worked With
September 22, 2024
Very helpful and knowledgeable, not pushy. They make car buying easy and pain free and stress free They make car buying easy and pain free and stress free More
by tbenn9563
Employees Worked With
September 21, 2024
Timely and courteous service . Waiting area was clean and comfortable. Service advisor answered all my question. Waiting area was clean and comfortable. Service advisor answered all my question. More
by jeffhester
September 21, 2024
Our experience with Cathy and everyone at the dealership was amazing. Friendly, professional service. Would definitely consider purchasing again from them. was amazing. Friendly, professional service. Would definitely consider purchasing again from them. More
by rafter4branch
September 21, 2024
I had a very bad service experience at this dealership. I live 2000 miles from Denton. I was on a road trip visiting my son, and my 2024 Sierra 1500 came due for an oil change and fuel filter. I arrived I live 2000 miles from Denton. I was on a road trip visiting my son, and my 2024 Sierra 1500 came due for an oil change and fuel filter. I arrived on Thursday, having called ahead and made a service appointment for Friday afternoon. I'm only here for the weekend. I dropped off the truck, and I thought everything was fine after I picked it up a couple of hours later. But that evening, as I scrolled through the menus I noticed that the fuel filter was at 6% - where it was when I dropped it off. I looked at the invoice, and they charged me for it. I don't know if they did it and forgot to re-set the service indicator or if they charged me and didn't do it. I have a diesel, and my dealer at home tops off my DEF every time I take it in for service. They did not do that. Of course, by the time I noticed all of this they were closed on Friday. I tried to call the dealer to day to talk to any manager, because I leave to drive home on Monday and I wanted to at least let them know. The lady who answered the phone was nice, but there was no one to talk to me, and no one called me back by the time they closed. Basically, I think they took me for granted and didn't care at all because they figured I was from out of state and it didn't matter. If I were you, I'd avoid this dealer. My experience speaks poorly of them. I think that they are big enough that they don't really care about their customers. More
by apr
Employees Worked With
I don't know their names. They hustled me through and paid no attention.
September 21, 2024
This is a great dealership and Landon was a great salesman. 10/10 experience and would recommend anyone to this place and using Landon to buy their next vehicle. salesman. 10/10 experience and would recommend anyone to this place and using Landon to buy their next vehicle. More
by tori.424
Employees Worked With
September 20, 2024
Billy Balderas was great to work with on our purchase of 2 new vehicles this year. 2 new vehicles this year. More
by 1959dms
Employees Worked With
September 20, 2024
The service department takes great care of their customers. They keep me updated every step of the way customers. They keep me updated every step of the way More
by PGMCDANIEL65
September 20, 2024
The best service anywhere! I would not go anywhere else since using James Wood Service and vehicles since 1988. Shawn Hooe is the best, and has become a friend who serves me w I would not go anywhere else since using James Wood Service and vehicles since 1988. Shawn Hooe is the best, and has become a friend who serves me well. More
by CBROWN1945
