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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,139 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,139 reviews

January 01, 2025

Great no hassle experience from Hunter and Jeff. Appreciated the management in a helpfull rather than pushy engagement. More

by PAUL@RIESEFAMILY.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carey Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Hunter and Jeff at James Wood Chevrolet Buick GMC Decatur. We believe in a helpful, no-hassle approach, and it's fantastic to know that you felt that during your visit. We appreciate your support and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 01, 2025

James next cst. .Woods is a very good dealership to work with. And will come back in the More

by HILDO RAMOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! We appreciate your positive feedback about James Wood Chevrolet Buick GMC Decatur. We're glad to hear that you had a good experience with us and we look forward to welcoming you back in the future. If you have any questions or need assistance, feel free to reach out. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 01, 2025

A employee had stolen a high visibility work jacket from my car. I want it back More

by HUGO_FRAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sanders
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We acknowledge your review and are currently looking into the events you’ve detailed.

December 31, 2024

They were very nice and not pushy. They made it easy to test drive the cars we wanted to see. More

by kkerby31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur and appreciated our non-pushy approach. Making it easy for you to test drive the cars you wanted is what I strive for. I hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 31, 2024

Always friendly thorough consistent very honest considerate takes plenty of time with customers always takes good care of consumer after the sale More

by yaya.5373
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coalby Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan stanley
Jan 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you found us friendly, thorough, and honest. I strive to provide exceptional care to our customers both during and after the sale. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 30, 2024

James Wood Dealership was the Best Experience I’ve had purchasing a new vehicle. Highly recommend them to anybody considering purchasing a new vehicle. My wife and I worked with Jeff and he was Great!! More

by buckwright2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that you and your wife had the best experience purchasing your new vehicle at James Wood Chevrolet Buick GMC Decatur. It's great to know that Jeff made such a positive impression. I appreciate your high recommendation and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 30, 2024

I am pleased that I decided to switch to James Wood Motors and look forward to many more vehicles from here. More

by mark.hall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Mark! I'm thrilled to hear that you are pleased with your decision to switch to James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you with many more vehicles in the future. Your satisfaction means a lot to us! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 30, 2024

James Wood is a great dealership to work with from start to finish! Professional, informative, and friendly! More

by anderson.jm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide professional, informative, and friendly service from start to finish. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 30, 2024

Not really one to write reviews but this dealership is the real deal, go see them. More

by rtscottdevelopment
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Landon East
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandt Wicker 5 Stars
Jan 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your experience! I truly appreciate your kind words about James Wood Chevrolet Buick GMC Decatur. It means a lot to us to know that you had a positive experience. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 30, 2024

Clayton Estes was great, very efficient, answered my questions , found us the right car had everything ready for us for a simple process. This was my 1st of many cars I will buy from Clayton and James W More

by ronlead
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that Clayton provided you with efficient service and helped you find the right car. It’s great to know that your experience with James Wood Chevrolet Buick GMC Decatur was simple and enjoyable. I can’t wait to assist you again for your future car purchases! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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