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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,139 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,139 reviews

January 05, 2025

Product knowledge of the product, great sales information, no waiting to get the car purchased! Great experience! More

by lenfal
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur with our product knowledge and efficiency in getting your car purchased. I appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 05, 2025

Very helpful and quick service for a long awaited part. Called quickly when completed. Love the service department. More

by jsb76240
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you found our service department at James Wood Chevrolet Buick GMC Decatur helpful and efficient. It's our goal to provide quick and reliable service, and I'm glad we met your expectations. I look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 05, 2025

I purchased a Sierra 1500 about 7 years ago from James Wood. Since then I have purchased other trucks/other brands only to be disappointed. I came back to James Wood a few weeks ago, the salesman, Clay More

by Consumer
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wish I could remember the guys name in fianance
Jan 07, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was so positive, especially with your recent purchase of the 2025 Sierra SLT 1500. It's great to know that Clay was able to recognize your preferences and assist you in finding the perfect truck. I appreciate your trust in us and look forward to serving you again in the future! Safe travels in your new Sierra! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 04, 2025

This was by far the shortest amount of time I was ever in a car dealership! Quick and easy process, saved me money and time. Very pleased with the service. More

by nicole.drain
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was quick and easy, and that we were able to save you both time and money. Your satisfaction is important to me, and I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 03, 2025

Easy buying process and friendly staff would definitely recommend and return when needing a vehicle More

by tintshoplewisville
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris and Christopher
Jan 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had an easy buying process and enjoyed our friendly staff at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me! I look forward to seeing you again when you're in need of another vehicle. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 03, 2025

Incredible customer service! Buying experience is second to none. This is our third vehicle purchase from James Woods and will not buy anywhere else More

by surveytx90
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review! I'm thrilled to hear that you had an incredible buying experience at James Wood Chevrolet Buick GMC Decatur, especially for your third vehicle purchase! Your loyalty means a lot to me, and I look forward to serving you again in the future. Remember to share your experience with others! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 03, 2025

I have always had and continue to have the absolute best experience with James Wood in Decatur! They are the best in the automotive buying, and service that I had the please to do business with! Always will More

by KATHLEEN.D.BISHOP
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I truly appreciate your continued support and I am thrilled to hear that you’ve had the best experience with us at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to going above and beyond for our customers, and it’s great to know that you and your friends feel that way too. I look forward to serving you and your family again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 03, 2025

I am very pleased with the service I received at James Wood. Tony was very professional and took time to explain and answer all my questions. More

by kenneth_deaton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Lara *****
Jan 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that Tony provided you with the professional service you deserve. I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 03, 2025

Great dealership and always easy to go through the process with! Will continue to come back for next vehicle! More

by asnowball
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. I truly appreciate your loyalty and look forward to assisting you with your next vehicle. Safe travels until then! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 02, 2025

We had a great experience at James wood in Decatur! They were quick and friendly! More

by CHELSEAPATTERSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team always strives to provide quick and friendly service, and it’s great to know we met your expectations. We hope to see you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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