James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

People are nice but didn’t follow what I asked them to do. It was annoying. do. It was annoying. More

Super people to work with. Had the car that we wanted and walked us through every step of the purchase and how the car works. We sure appreciate Bob Miller and his work to find Had the car that we wanted and walked us through every step of the purchase and how the car works. We sure appreciate Bob Miller and his work to find us exactly what we wanted in a vehicle. We live quite a way from Decatur and talked to him by phone before making the trip to see the vehicle. He delivered exactly what we wanted. Thanks Bob or your willingness to help us. More

I contacted Krystal Gipson regarding service of my Blazer and she got me in quickly. Ms. Gipson made the service so easy and kept me informed of the status. and she got me in quickly. Ms. Gipson made the service so easy and kept me informed of the status. More

They met our expectations and found what we were looking for.in a 2024 Denali. for.in a 2024 Denali. More

I would definitely recommend this dealership to anybody buying a vehicle. Steve was a outstanding salesman buying a vehicle. Steve was a outstanding salesman More

Well they were using a new check in for service and it was very slow was very slow More

Pros: I have purchased many vehicles from various dealerships over the years. Most left me much to be desired. Chris was great to work with. Being from out of state we wanted to have the deal done be dealerships over the years. Most left me much to be desired. Chris was great to work with. Being from out of state we wanted to have the deal done before we made the drive down. Chris was able to work with us to reach an agreed trade in value and purchase price. Once we sat down at the dealership we met Asa. Asa was extremely down to earth and easy to work with. We never felt pressured or like we were being taken advantage of like we have with past dealerships. We will be back when we are ready to purchase another vehicle. Thank you, Chris and Asa! Cons: While everything about our purchase and interactions with Chris and Asa were great, we were highly disappointed in the service provided by the detail shop. We arrived expecting the vehicle to be detailed inside and out. We found dirt, food crumbs, and gum all over the inside. It was very obvious the vehicle had never been detailed since being traded in. The outside was no better. The wheels had never been cleaned and would leave a layer of dirt/brake dust on your finger when you ran it across. Chris was very receptive to our displeasure and took he vehicle back to the detail shop where he requested the vehicle be detailed inside and out. The vehicle returned and was no better. It was very disappointing and made it seem as though the detail shop did not care about customer satisfaction. We left with a dirty vehicle as we had a long 6-hour drive ahead of us and did not want to wait for them to attempt to details the vehicle for a 3rd time. THIS IS NOT directed at Chris or Asa in anyway as they were awesome to work with. This is directed at the detail shop as we expected a lot more from them when purchasing a vehicle for $75k! More

My family is in the third generation of purchasing from James Wood Motors. Even though the people have changed through the years, the quality of service is still excellent. James Wood Motors. Even though the people have changed through the years, the quality of service is still excellent. More

I appreciate the ease of the vehicle loan program while repairs were made to my vehicle. My vehicle was having check engine lights for admissions systems. I’d also asked that they figure out why my truck w repairs were made to my vehicle. My vehicle was having check engine lights for admissions systems. I’d also asked that they figure out why my truck was having a slow start. They replaced the battery and a visit before they replace the battery cable. My truck is still starting and slow. I was told we would have to make another appointment to determine the issue. I wish this had been completed while Jameswood had my vehicle for almost 2 months. More

Great service ! Friendly and courteous staff and truck was serviced in a timely manner Thank you Friendly and courteous staff and truck was serviced in a timely manner Thank you More