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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,350 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,350 reviews
December 31, 2023
This was by far one of the best vehicle buying experiences we’ve had! Tyler is an exceptional salesman and was very accommodating as well as knowledgeable about the vehicles we test drove. experiences we’ve had! Tyler is an exceptional salesman and was very accommodating as well as knowledgeable about the vehicles we test drove. More
by DANIELLE.HIBBS78
Verified CustomerEmployees Worked With
December 30, 2023
We worked with Karen Pattison when we bought our Traverse in October (put money down on it in August). We appreciated her customer service so much, that when we lost our truck in a fire, we chose to work wit in October (put money down on it in August). We appreciated her customer service so much, that when we lost our truck in a fire, we chose to work with her when we ordered our truck. There were dealerships much closer that we could have ordered our truck from, but we value good customer service. Karen is the reason we are repeat customers. More
by topsyburk
Employees Worked With
December 30, 2023
Experts at what they do and very knowledgeable about their vehicles. It was the easiest vehicle purchase I’ve ever made their vehicles. It was the easiest vehicle purchase I’ve ever made More
by CHICNRON
December 30, 2023
Always nice and friendly with the best price I can find in town. It’s like family in town. It’s like family More
by heathbroe
Employees Worked With
December 29, 2023
Always excellent service, service advisors and staff are always cheerful and willing to help! That is why I drive 80 miles one way for my service! always cheerful and willing to help! That is why I drive 80 miles one way for my service! More
by abknowles6613
Employees Worked With
Bryan in service
December 29, 2023
My experience was fast and easy! ! I would highly recommend Bob Miller at James Wood to anyone looking to buy a new car! ! I would highly recommend Bob Miller at James Wood to anyone looking to buy a new car! More
by t_jasperson99
Employees Worked With
December 28, 2023
Billy is always friendly, helpful and attentive. We have purchased several vehicles through him, and will continue to do so. We have purchased several vehicles through him, and will continue to do so. More
by shoodjh
Employees Worked With
December 27, 2023
This was a terrible experience, I tried to get a tire that was under manufacturer and extended warranty replaced. After 4 days of no call or information I called the dealership service advisor, he was ru that was under manufacturer and extended warranty replaced. After 4 days of no call or information I called the dealership service advisor, he was rude and miss informed. He then told me that the mileage was over (it was not) and could not be covered. I would have to buy new tires. I ended up getting Discount Tire to take care of it No problem! They took care of contacting Good Year and ALLY getting me tire refund of $250. None of this was justified, there are redundancy’s so this doesn’t happen: 1) They scanned the mileage on the trucks OBD2, 2) Wrote a work order with my contact information 3) GM sold me the truck and warranty (factory tires) tire defect not damage More
by CHRISSTEEL
Employees Worked With
Don’t recall Service advisers name I spoke with.
