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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,612 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,612 reviews
June 03, 2023
The James Wood staff provided fantastic service. I’m particular, Sales Consultant Karen Pattison is an extraordinary sales individual. Prior to ordering with Karen @ James Wood, I called 17 dealersh I’m particular, Sales Consultant Karen Pattison is an extraordinary sales individual. Prior to ordering with Karen @ James Wood, I called 17 dealerships in Texas looking for a Tahoe. Karen was the only individual to take the time and explain the process. She convinced me to order to get the exact Tahoe I desired. Along the way she texted or called me every week with an update. Once receiving my Tahoe she explained every detail to me. Since bringing my Tahoe home I’ve received calls from a couple of James Wood management ensuring 100% satisfaction. I am recommending everyone to James Wood in Decatur! More
by 2023 Tahoe Owner
Verified CustomerEmployees Worked With
Other Employees :
Stephanie Carol
June 02, 2023
This was the best experience I’ve ever had at a dealership. Thomas Lynch (our salesman) went out of his way to do anything for us. Which included letting us drive 8 different vehicles without batti dealership. Thomas Lynch (our salesman) went out of his way to do anything for us. Which included letting us drive 8 different vehicles without batting an eye. When I did find my perfect vehicle, he did everything in his power to make it perfect for me. The financing was easy and they even beat the rate I had a pre-approval for. I cannot say enough wonderful things for the experience I had at James Wood!! More
by csuttermedic
Employees Worked With
Thomas Lynch (sales)
June 02, 2023
Excellent customer communication , great pricing and smooth transaction, best car sales experience I’ve had !!! smooth transaction, best car sales experience I’ve had !!! More
by treycraw86
Employees Worked With
June 02, 2023
Excellent customer service at every level! I live out of town but drive to this dealer for service. I live out of town but drive to this dealer for service. More
by lisa.honore
Employees Worked With
June 02, 2023
Very enjoyable dealership to do business with. My father was the CFO of the Chevrolet dealership in Longview TX for 31 years so I had an excellent experience with them. James Woods is the first My father was the CFO of the Chevrolet dealership in Longview TX for 31 years so I had an excellent experience with them. James Woods is the first dealership that I have had the same positive experiences with since my father's retirement 25 years ago. Shawn Hooe is my service advisor and an excellent one. I will use no other dealership. More
by david5811
June 02, 2023
BETTER THAN EXCELLENT NO OTHER DEALERSHIP CAN COMPARE TO JAMES WOOD PERFECTION & DEVOTION. Your NOT just a customer or money in their pocket, your Family and Important. Your Happiness, Safety & Needs is abo JAMES WOOD PERFECTION & DEVOTION. Your NOT just a customer or money in their pocket, your Family and Important. Your Happiness, Safety & Needs is above Priority to each and every James Wood Member. There is NO OTHER like The James Wood Family More
by skwpayne
Employees Worked With
June 01, 2023
Always a great experience. People are so nice and friendly. Always asking if I need anything while I’m waiting. Would never buy from anyone else. Service department is excepti People are so nice and friendly. Always asking if I need anything while I’m waiting. Would never buy from anyone else. Service department is exceptional. Have bought over 10 vehicles from them. New and used. I have never had a problem with any of them More
by MEL61JONES
Employees Worked With
Other Employees :
Karen Garrett
June 01, 2023
James Wood has been my go to dealer for 10 years and 3 trucks plus another 3 trucks by my son. Great friendly and professional service. trucks plus another 3 trucks by my son. Great friendly and professional service. More
by DEFENDERONTHEROAD
Employees Worked With
June 01, 2023
Chad and Karen Garrett are exceptional people and so easy to do business with! Such a positive car buying experience. Will never go anywhere else! to do business with! Such a positive car buying experience. Will never go anywhere else! More
by kellykayross
Employees Worked With
Chad, Karen Garrett
