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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,626 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,626 reviews
August 02, 2023
Absolutely the best sales department. Jeff the sales manager was very helpfull in making my deadline to pick up my new truck. Mario, my salesman, was extremely helpfull through the order Jeff the sales manager was very helpfull in making my deadline to pick up my new truck. Mario, my salesman, was extremely helpfull through the order process and delivery. By far an excellent service and parts department. I would Highly recommend doing business with James Wood in Decatur, TX. More
by Hwfarms
August 01, 2023
Quick friendly honest service! Cathy is the best service advisor I’ve worked with buying automobiles! Repeat customers for life! Cathy is the best service advisor I’ve worked with buying automobiles! Repeat customers for life! More
by MEMPHISALF
Verified CustomerEmployees Worked With
August 01, 2023
Awesome Sales Cathy Spurgeon Awesome Mr Johnson Sales Manager Both of these people @ James Wood Dealership were Excellent Manager Both of these people @ James Wood Dealership were Excellent More
by dabvoyles
August 01, 2023
Beau made my buying experience so easy! He truly is a 2nd-miler. Also, Eric was very helpful with showing me the fun features of my new truck. He truly is a 2nd-miler. Also, Eric was very helpful with showing me the fun features of my new truck. More
by rross40
July 31, 2023
I'm frustrated that after we purchased a Certified Pre-Owned unit from your James Wood Used Car Department your Service Department has been unable to satisfactorily resolve the mechanical issues. We' Pre-Owned unit from your James Wood Used Car Department your Service Department has been unable to satisfactorily resolve the mechanical issues. We've made multiple trips to your location and have yet to have a successful resolution. More
by CraigR
Employees Worked With
Zach
July 31, 2023
The salesperson Jeremy was professional yet very personable. All the staff we dealt , Jeremy ,Sales Mgr, and Finance person were very friendly and treated me and my husband, who has Parkinson's, wit personable. All the staff we dealt , Jeremy ,Sales Mgr, and Finance person were very friendly and treated me and my husband, who has Parkinson's, with the upmost respect. This is our. 4th purchase from James Wood and I highly recommend to anyone! More
by clydenaakin
Employees Worked With
Jeremy Mundy, Trey Moss, Maxter Cooper
July 31, 2023
Great customer service, sales person Eric White is awesome, he is straight forward and plays no games. awesome, he is straight forward and plays no games. More
by csellers0905
July 30, 2023
Our salesman Coalby was very friendly and answered all our questions. Transaction was as painless as possible! our questions. Transaction was as painless as possible! More
by BUZZARD1982
Employees Worked With
