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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,138 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,138 reviews

January 20, 2025

Very pleased with the service and very helpful in getting what I was wanting. Would recommend to friends. More

by lspg46
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you were pleased with the service at James Wood Chevrolet Buick GMC Decatur and that our team was able to help you find what you were looking for. I appreciate your recommendation and look forward to seeing you and your friends again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 20, 2025

They did an awesome job, would definitely be back for next vehicle and see Karen! More

by CLMACKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mawby
Jan 22, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your fantastic review! I'm thrilled to hear that you had an awesome experience with us at James Wood Chevrolet Buick GMC Decatur. I can't wait to assist you again for your next vehicle, and I'll be sure to pass on your compliments to Karen. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 19, 2025

Great service! Everyone was kind, attentive and worked hard to get me in the car that I wanted! More

by stacie.anderson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We at James Wood Chevrolet Buick GMC Decatur are thrilled to hear that you were pleased with our service and that our team was able to assist you in getting the car you wanted. Your satisfaction is our top priority! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 18, 2025

No pressure, quick easy process, and great deal. Look forward to the next purchase process. More

by kevin.scheller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with the no-pressure and quick process at James Wood Chevrolet Buick GMC Decatur. I appreciate your trust in us and look forward to assisting you with your next purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 17, 2025

Excellent service and great amenities. The layout of the dealership makes it easy to navigate. More

by dustin.dupree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that you had an excellent experience with the service and appreciated the amenities at James Wood Chevrolet Buick GMC Decatur. I strive to create a welcoming and easy-to-navigate environment for all our customers. I look forward to welcoming you back next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 16, 2025

While the service went very quickly ~ I was surprised that my carpet was vacuumed. I have never experienced this since I have been getting my oil changes at James Wood. I will definitely reconsider where More

by GJPLOEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the service at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you experienced quick service, but I understand your surprise with the carpet vacuuming. We aim to provide thorough service, and your concerns are important to us. If you'd like to discuss this further or share more details, please feel free to reach out. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 16, 2025

The service department was excellent to work with. Always try to use them whenever possible. More

by ROBTJEBAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review! I'm thrilled to hear that you found our service department at James Wood Chevrolet Buick GMC Decatur excellent to work with. Your loyalty means a lot to me, and I look forward to assisting you again whenever you need us! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 16, 2025

Always friendly, quick and professional service. Have been using them for 10 years now, 4 new trucks over that time and all service even though 30 miles from my house. More

by DEFENDERONTHEROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 10 years and I am thrilled to hear about your positive experiences with our friendly, quick, and professional service. Don't hesitate to visit us again! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 15, 2025

I have purchased three vehicles within the last four years From James wood. All three vehicle purchases have been a great experience. I would highly recommend James wood to anyone shopping for their nex More

by dmills8119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dewayne Plumlee
Jan 16, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you’ve had great experiences with all three of your vehicle purchases at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me. I look forward to assisting you again in the future! Safe travels in your vehicles! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 15, 2025

Very good salesman and very easy purchase. Very informative regarding going over options and new functions of controls. More

by TRALEY.RANCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and found our salesman helpful and informative. I appreciate your business and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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