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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,011 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,011 reviews

December 11, 2024

Shawn Hooe is my service writer and he is the best he gets me in and out in a timely manner thank you. More

by robrose31372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback about James Wood Chevrolet Buick GMC Decatur! I'm thrilled to hear that Shawn provided you with excellent service and made your experience efficient. I appreciate your support and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 11, 2024

Great Service--able to come early and wait--always get out quickly. Satisfied with service from Bryan & all staff More

by PMARTIN0409
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you received great service and were satisfied with the support from Bryan and our team at James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words and look forward to serving you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 10, 2024

Everyone is very friendly and professional. Karen Pattison worked for and achieved the best deal I was able to find. I am a repeat customer and will certainly shop here again in the future. More

by dgarrett10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We greatly appreciate your kind words about our team, especially Karen. It's fantastic to hear that you found the best deal at James Wood Chevrolet Buick GMC Decatur and that you're a repeat customer. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 10, 2024

Service personnel are a pleasure to work with and are always friendly and helpful. We normally deal with Shawn Hooe. More

by EBKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re delighted to hear that you find our service personnel friendly and helpful, and it's great to know Shawn Hooe has made a positive impact during your visits. We appreciate your trust in James Wood Chevrolet Buick GMC Decatur and look forward to serving you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 08, 2024

Ricky was a great salesman. He really helped me a lot choosing this vehicle and went above and beyond for me! I will definitely recommend him to everyone I know!!,b More

by paytonduke29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Ricky provided you with excellent service and helped you choose the right vehicle. Your recommendation means a lot to us at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 08, 2024

James Wood folks treat their customers like family. They are my dealership of choice in the DFW Metroplex. I don’t think you will be disappointed when you go to James Wood! More

by txboygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you feel like family at James Wood Chevrolet Buick GMC Decatur. Being your dealership of choice in the DFW Metroplex means a lot to us. We look forward to welcoming you back for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 08, 2024

Mike Wheat is definitely an asset to your company. He made the experience easy and made us feel comfortable through the entire process. If I find myself looking for a vehicle in the future, I will def More

by tonyaberardi9626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
Dec 10, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Tonya, for your kind words! We’re thrilled to hear that Mike provided you with such a positive experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that he made you feel comfortable throughout the process. We look forward to assisting you again in the future when you're ready to search for your next vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 07, 2024

I am satisfied. Drew was very nice and knowledgeable. He stayed late and finished the job. We are very appreciative. More

by STMACHEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear that you were satisfied with your experience at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that Drew made a positive impact with his knowledge and dedication. I appreciate your kind words and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 06, 2024

Very efficient and take very good care of customers. Always able to meet the needs we might have when we get our truck serviced. More

by MIKEANDROBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear that you find our service efficient and that we are able to meet your needs when servicing your truck. At James Wood Chevrolet Buick GMC Decatur, I strive to provide the best care for our customers. I appreciate your feedback and look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 06, 2024

The purchase of my new truck was very easy. My salesman Drew was great to work with. More

by jd4010b
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that your truck purchase was easy and that Drew provided you with great service. I truly appreciate your feedback and hope to see you again at James Wood Chevrolet Buick GMC Decatur for any future needs. Enjoy your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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