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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,753 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,753 reviews

June 28, 2025

Karen does a great job of asking questions and helping you find what you’re looking for not what the dealership is trying to get rid of! She really takes great care of the customer! More

by mbmanrose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! It's great to hear that Karen provided you with exceptional service at James Wood Chevrolet Buick GMC Decatur. Our goal is to ensure our customers find exactly what they need. We hope to see you again soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 28, 2025

I had a wonderful experience! The customer service was great. My car repair was quick. More

by RLLOWRY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Rhine, Krystal Gipson
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Jun 28, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your review! I'm glad you had a wonderful experience at James Wood Chevrolet Buick GMC Decatur and that our customer service met your expectations. It's great to know your car repair was quick as well. We look forward to seeing you again. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 28, 2025

Thank you to Dason for excellent service and taking care of the service for my Envision More

by CLEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I am happy that Dason provided you with excellent service for your Buick Envision at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to assisting you again on your next visit. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 28, 2025

Great service. Really fast as well. Been using them for over 15 years. Highly recommend More

by MECCAT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 15 years. It's great to hear that you experienced fast and great service. We look forward to continuing to serve you in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 28, 2025

Great experience, Karen Pattison was so helpful and made everything so easy, thorough details on all aspects of my new vehicle, made the whole process a joy and not hard and painful deal, would highly recom More

by scarbroconsulting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that Karen was so helpful in guiding you through the process of purchasing your new vehicle. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 27, 2025

Extremely friendly and helpful. Have bought multiple vehicles from them now and have a great experience with them every time. More

by bsavell36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We truly appreciate your loyalty and are thrilled to hear that you have had great experiences with us at James Wood Chevrolet Buick GMC Decatur. It's always our goal to provide friendly and helpful service. We look forward to assisting you again for your next vehicle purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 27, 2025

Great overall experience! Landon and the staff at James Wood were phenomenal to work with from start to finish! More

by mread20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that you had a great overall experience with Landon and our team at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide top-notch service from start to finish, and it’s rewarding to know we met your expectations. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 27, 2025

From the first phone call with Hunter , Brandt the GSM and the finance manager, everyone was great to work with. No hassle and made sure the process went smooth. Thank you! I will be buying more vehicles More

by RYAN@PTXCUSTOMPOOLS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Ryan! I'm thrilled to hear that you had a great experience with Hunter and our finance team at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that we could make the process smooth for you. We look forward to assisting you with your future vehicle purchases! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 27, 2025

Fantastic service! Karen explained everything in the new truck so well that it felt familiar immediately! Not a small feat either, since with all the new technology, th More

by dchambers
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a fantastic experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Karen was able to make you feel at home with your new GMC truck and explain all the new technology effectively. We appreciate your feedback and look forward to seeing you again soon! Enjoy your “cutting-edge spaceship!” Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 27, 2025

Competitive prices and were easy to work with when I decided to purchase my new vehicle More

by jack_frisque
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Jack! I'm thrilled to hear that you found our prices competitive and that our team made your vehicle purchase easy and enjoyable. At James Wood Chevrolet Buick GMC Decatur, we strive to provide the best experience for our customers. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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