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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,841 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,841 reviews

October 22, 2024

Tyler, did an amazing job! He had my 2024 Denali delivered to my business and brought the paper work to my front door. Great customer service and I would recommend for you to g More

by dealer12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We appreciate you sharing your experience with Tyler and your 2024 Denali. We're thrilled to hear that he provided excellent customer service by delivering right to your door. We look forward to assisting you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 22, 2024

Very good overall. Everyone is very accommodating and informative. Thank you for being there for the community. More

by MADISONBARRIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're glad to hear you had a positive experience at James Wood Chevrolet Buick GMC Decatur. We strive to be a supportive part of the community, and your feedback means a lot to us. We look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 21, 2024

Got me what I was looking for and it was a quick transaction at a good price. More

by jf57red
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review! We're thrilled to hear that we were able to get you what you were looking for quickly and at a good price. At James Wood Chevrolet Buick GMC Decatur, we strive to provide a seamless experience for our customers. We hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 21, 2024

Great experience! ! Chris Filline was easy to work with from the time I emailed to see if the vehicle I was interested in all the way through buying it. I sold cars m More

by Dave Nielsen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear about your great experience with Chris at James Wood Chevrolet Buick GMC Decatur. Our goal is to provide a straightforward and transparent process without any pushy sales tactics, so it’s fantastic to know we achieved that for you. We appreciate your recommendation and look forward to welcoming you back in the future! Safe travels with your new vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 21, 2024

Dropped my car off at 10am for a 3hr job and at 5pm the car wasn’t even scheduled to be worked on that day so we took the car because we needed it. I eve n asked when they closed when I dropped it off. More

by LARY1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Krystal Gipson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I understand how frustrating it can be when expectations aren’t met, especially with respect to your vehicle's service schedule. At James Wood Chevrolet Buick GMC Decatur, I strive for efficiency and clear communication. I appreciate your feedback, and I encourage you to reach out to me directly so I can address your concerns further and ensure a more positive experience in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 20, 2024

Great sales person. Very easy to deal with during the process. Great deal with great person More

by doug_robertson
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with our sales team at James Wood Chevrolet Buick GMC Decatur. It’s great to know that you found the process easy and received a great deal. I appreciate your support and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 19, 2024

The service department at James Wood delivers exceptional service every time I’m there! Thank you. More

by KG7723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that our service department at James Wood Chevrolet Buick GMC Decatur consistently meets your expectations. Your support means a lot to me, and I look forward to assisting you again on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 19, 2024

James Wood in Decatur is the best dealership around. I have purchased two trucks from them and they are always easy transactions, excellent service, great sales team and pay attention to the details. More

by Daniel Burke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that you've had such positive experiences with us at James Wood Chevrolet Buick GMC Decatur, especially with your truck purchases. Our team strives to provide excellent service and attention to detail, and it's great to know that our efforts have made a difference for you. I look forward to seeing you again for your future vehicle needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 19, 2024

Great friendly sales staff an f&I would recommend to all friends an professional people I work with More

by pinecliff48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about our friendly sales staff at James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that you would recommend us to your friends and colleagues. I look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 19, 2024

Made a call and got a call back immediately. Rocco took us gave us a tour of the cars availability and then gave us the keys. We took it fora short drive and was impressed. We came back cut t More

by donny_meyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Rocco was able to assist you so promptly and that you enjoyed your test drive. I appreciate your business and hope to see you again soon! Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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