Back

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,138 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Contact Dealership

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 2,138 reviews

January 24, 2025

Working with Todd Baugh and the entire team at James Wood Motors was a joy! They made the truck buying experience enjoyable and insured that my next truck will be from James Wood as well. More

by stevee121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Baugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you enjoyed your truck buying experience with Todd and our team at James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you with your next truck purchase! Don't hesitate to reach out if you need anything in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 24, 2025

Poor Communication. Had my truck 3 months and it broke down 1 week after I picked it up with original issues. Not even 300 miles. Terrible experience! Service Coordinat More

by RYAN.BLACKBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us, Ryan. I understand your concerns regarding the communication and the issues with your truck. At James Wood Chevrolet Buick GMC Decatur, we strive to provide timely updates and support to our customers. I appreciate your feedback and would like to encourage you to contact me directly so I can address your concerns and work towards a resolution. Thank you again for your insights. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 23, 2025

Should have just gone directly here instead of looking at other dealerships in the Arlington/Dallas area thinking I could get a better deal. Jeff was very honest, gave me the best deal he could offer so the More

by greenwoodb68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. It's great that Jeff provided you with an honest and straightforward deal without the usual haggling. I aim to make the process as easy and enjoyable as possible for our customers. I appreciate your choice and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 22, 2025

Cathy was amazing! She made both buying and trade in processes pleasant, quick and easy. Highly recommended Cathy! More

by wtp23usmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Cathy made your buying and trade-in processes pleasant, quick, and easy. I appreciate your recommendation and hope to see you again at James Wood Chevrolet Buick GMC Decatur for any future needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 22, 2025

Service was great - no high pressure sales, just helping customers find what they’re looking for. More

by MCHR1STOPHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Priddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Cantù 5-Stars
Jan 23, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our goal is to assist our customers without any pressure. I look forward to helping you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 22, 2025

It was a great experience . Lanny was very good to work with. I love the truck More

by donhill0128
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lanny Loesch
Jan 23, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with Lanny and that you love your new truck. At James Wood Chevrolet Buick GMC Decatur, I strive to provide the best service possible. I hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 22, 2025

James Wood Motors is an excellent dealer. Thanks for making my car buying experience so pleasureable and effortless. Special shoutout to Chris A. for going above and beyond for me. More

by branbran798
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that your car buying experience at James Wood Chevrolet Buick GMC Decatur was pleasurable and effortless. A special thanks for recognizing Chris A.'s hard work; we are proud to have him on our team. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 22, 2025

James wood is a great dealership. The salesman Chris Filline was very helpful on our purchase. More

by jimelk84
Recommend Dealer
Yes
Employees Worked With
Chris Filline
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're glad to hear you had a great experience at James Wood Chevrolet Buick GMC Decatur, and that Chris was able to assist you with your purchase. We appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 21, 2025

Our entire process of purchasing a new gmc truck was excellent.our salesman Tony Lara went above and beyond to help us make the right choice . Everyone envolved were friendly and professional, we felt w More

by mandrsutton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tony Lara excellent!
Jan 23, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had an excellent experience purchasing your new GMC truck at James Wood Chevrolet Buick GMC Decatur. It's great to know that Tony and our team provided you with friendly and professional service. Your satisfaction is our priority, and I'm grateful for your kind words. I look forward to welcoming you back in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 21, 2025

Lanny Loesch is the best! Very prompt on all communication, very nice and professional. This gentleman is what makes one time customer into a lifetime customer. The 45 minute More

by JOSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lanny Loesch
Jan 23, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear about your positive experience with Lanny at James Wood Chevrolet Buick GMC Decatur. It's great to know that our communication and professionalism left a lasting impression. I genuinely appreciate your drive to see us, and I look forward to serving you for many years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

...
11
...