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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,841 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,841 reviews
October 24, 2024
Got my truck serviced, tires rotated etc. needed a new battery-they washed it too. Shawn Hooe made sure everything went smooth. Couldn’t ask for better needed a new battery-they washed it too. Shawn Hooe made sure everything went smooth. Couldn’t ask for better More
by DAMOS321
Verified CustomerEmployees Worked With
October 24, 2024
Jeff did a great job! Easy to work with! I’ll do another deal in the future! Easy to work with! I’ll do another deal in the future! More
by dbruce3
Employees Worked With
October 24, 2024
I like to have dealerships work on my truck, and the price doesn’t really bother me. But It seems like The service process is like the buying process. Take your vehicle back, and then draw the timeline price doesn’t really bother me. But It seems like The service process is like the buying process. Take your vehicle back, and then draw the timeline out. I understand the 50 point inspection process, but oil change should be quicker. And once the vehicles in the back you have no option but to wait. I’m not a big fan of catching a release when you want to. More
by BARNEYPRDS
Employees Worked With
October 23, 2024
Great service; good relationship with the service manager. Loaner car was great! Bryan Stanley did a great job! manager. Loaner car was great! Bryan Stanley did a great job! More
by WES17
Employees Worked With
October 23, 2024
Krystal took very good care of me and my 2024 GMC SIERRA. Work was completed early, which allowed me plenty of time to get home sooner than I expected. Work was completed early, which allowed me plenty of time to get home sooner than I expected. More
by DOD.LEE
Employees Worked With
October 23, 2024
Everyone is helpful, respectful, and they like to have fun! We had a wonderful experience! fun! We had a wonderful experience! More
by jenniferfaglie79
October 23, 2024
Easy, fast, great experience. The team is great! I will be back in the future The team is great! I will be back in the future More
by tbstrange1
Employees Worked With
October 23, 2024
I have bought three vehicles from James Woods, in the recent past. Every time I do so, I leave their location thankful, that I do business with them, they make it easy, they make it enjoyable to do busin recent past. Every time I do so, I leave their location thankful, that I do business with them, they make it easy, they make it enjoyable to do business with them. Tyler Mayfield and Jeff Morris are very thorough, leave no stone unturned, tell it like it is and I know the representation of the firm is just as high quality as the product they sell. We are very happy with our new Buick, and when you know that the car one has exactly what the wife wants, it just feels great. And who knows, every now and then, the wife will let me drive the car. Its advancement in technology, is eons ahead of our old Enclave and the car is definitely the best and nicest vehicle we have ever owned. Thank you James Woods , for the courtesy, expertise and fine product. Jim Horany More
by jimhorany
Employees Worked With
October 22, 2024
Absolutely wonderful experience with Karen as always! Love how she makes the process seamless and enjoyable. Love how she makes the process seamless and enjoyable. More
by tabtallas
Employees Worked With
October 22, 2024
Great process in buying with none of the xxxxxxxx dealer add ons Even in the F& I office Called and spoke to Andrew, got the price, and guess what. After driving over an hour to get there the price was add ons Even in the F& I office Called and spoke to Andrew, got the price, and guess what. After driving over an hour to get there the price was exactly the same. Hard to find that kind of integrity today Already recommended to several friends and business associates More
by texas31006
Employees Worked With
