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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
507 Reviews
Contact Dealership

17305 WA-99

Lynnwood, WA

98037

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Showing 507 reviews

September 26, 2024

I had a great experience with everyone at the dealership! They worked with me to secure the car I wanted, before I was even able to view it in person. Javier was with me the entire way, sending photos, and k More

by RobertFrost
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Hi Robertfrost, we are very happy Javier, Mario, and Hitoshi provided you with such a positive experience! Congratulations to you on your vehicle, and thank you so much for taking the time to share your experience with us. We are delighted to hear that the buying and paperwork process went so smoothly! We look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 22, 2024

The experience was fast and efficient. Friendly and helpful staff. Transparent negotiations. Great vehicle that we are very happy with. More

by rodtoll
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Lonsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Hi Rodtoll, thank you so much for taking the time to leave us a review at Infiniti of Lynnwood! We are so pleased to hear that you found our staff friendly and helpful, and we are so glad that you found the negotiating terms to be clear and transparent. Congratulations to you! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 21, 2024

I’ve purchased my last 3 cars from infinity of Lynwood and always had a great experience. I like that when I need to bring my car in for service I can use a courtesy car. More

by JLJACKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Jljacks, your wonderful feedback and rating mean a lot to us. Thank you so much for your continued loyalty to us, we are so pleased to hear to that we can accommodate your needs with one of our courtesy vehicles. Please let us know if there is anything else we can do for you; If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 20, 2024

Great service and staff. I went in with an issue that I had more than two opinions on that were different. The folks at Infiniti in Lynnwood identified and addressed the iss More

by jamiekaku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlaina Valenti
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Hi Jamiekaku, we are very happy to have provided you with such a positive experience, we are especially happy to hear the issue is now fixed! Thank you again for the great review, we look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 17, 2024

I have been going to this dealership for years. They always perform excellent service and their customer service does not disappoint. More

by vlangwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlaina
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Thank you for your kind words and long-standing loyalty! We're delighted to hear that you've always had a positive experience with our service. We value you and you and your business and thank you for choosing us! We look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 16, 2024

This dealership is very professional, courteous and well-managed. It's a pleasant place to be if you need to wait while your vehicle's service is performed. The work is done promptly and correctly. I w More

by erek.barhoum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Thank you so much for the wonderful review! We're delighted to hear that you had a positive experience at our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 16, 2024

i was please with service, communication and the timing during this service appointment. Thank you More

by katgnslvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Thank you so much for your positive feedback! We're glad to hear that you were pleased with our service, communication, and the timing of your appointment. We value you, and your business and look forward to seeing you next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 16, 2024

Everyone was extremely helpful. Traveled in from out of town and they even stayed late to get everything done. Very helpful and kind throughout the entire process. More

by sa.olli87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

INFINITI of Lynnwood responded

Thank you so much for the positive review and congratulations! We're thrilled to hear that our team was helpful and kind throughout your car-buying experience. We appreciate your business and look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 14, 2024

Lynnwood Infiniti and the people I worked with rocked! We made the deal before I made the 3.5 hour drive from Beaverton. The car was ready, the paperwork was smooth. I highly recommend them! More

by Stephaniejo.bender
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reynaldo
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Oct 07, 2024 -

INFINITI of Lynnwood responded

Hi Stephaniejo.bender, congratulations to you!! Thank you for taking the time to come all the way to Lynnwood, we know you had many other options closer to home so we are especially grateful for this wonderful opportunity. We're thrilled to hear that we had everything ready to go for you and made the paperwork go smoothly. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 11, 2024

The worst purchase ever. Delivery was 3 weeks long! The car had damage that was not disclosed! The dealership would not respond to my requests! Whatever you do??? Do not buy More

by giovanne69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sunil Loprinzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lonsdale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

INFINITI of Lynnwood responded

Giovanne69, thank you for taking the time to let us know how we did, we truly appreciate your honest feedback. It is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (425) 563-66 00 when you have a chance. Thank you, and we look forward to hearing from you.

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