Roger Milan
Roger Milan at INFINITI of Lynnwood

Roger Milan

Parts Specialist

INFINITI of Lynnwood

17305 WA-99
Lynnwood, WA 98037

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4.9
55 Reviews
4.9

55 Reviews

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55 Reviews of Roger Milan

April 25, 2026

Dealership Rating
Employee Rating

Everyone was very helpful and informative. Answered any questions I had as well as answering things I didn’t ask. More

by plumbob07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White

May 05, 2026

INFINITI of Lynnwood responded

Thank you for your great review! We’re glad to hear our team was helpful, informative, and able to thoroughly assist you throughout your experience. It’s always our goal to make sure all questions are answered clearly and that you feel fully supported during your visit. We truly appreciate your feedback and look forward to serving you again in the future. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]

April 23, 2026

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Employee Rating

Infiniti of Lynnwood has always been an excellent dealership for me. From purchasing my car to the years of working with the service department. The service department is excellent. I have always had More

by juju942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White

Apr 23, 2026

INFINITI of Lynnwood responded

Thank you for your continued trust and for sharing such thoughtful feedback! We’re thrilled to hear that your experience has been consistently excellent—from your initial purchase to your ongoing service visits. Our team works hard to keep you informed throughout the process and ensure your vehicle is returned in great condition, so it’s wonderful to know that stood out to you. We truly appreciate your loyalty and look forward to continuing to take great care of you and your vehicle for years to come. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

April 22, 2026

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Employee Rating

Roger was very professional and helpful. He helped me resolve the mechanical problems for my vehicle. More

by CHRISCGREENLAW
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

INFINITI of Lynnwood responded

Thank you for your kind feedback! We’re glad to hear that Roger provided professional and helpful service while assisting with your vehicle’s mechanical concerns. It’s always our goal to ensure every guest feels confident and well taken care of throughout their visit. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

April 10, 2026

Dealership Rating
Employee Rating

Very good at communication and quick with the service I asked for. Would definitely recommend this dealership More

by reigningsole
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 14, 2026

INFINITI of Lynnwood responded

Thank you for your kind review! We're so glad to hear that you were pleased with our communication and the speed of your service. Delivering efficient and responsive service is very important to us, and we truly appreciate your recommendation. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

April 10, 2026

Dealership Rating
Employee Rating

INFINITI of Lynnwood was great to work with. Roger did a great job taking care of my vehicle and made the whole process easy. I’d definitely recommend him and this dealership. More

by johno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

INFINITI of Lynnwood responded

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience working with our team. It's fantastic to know that Roger took such good care of your vehicle and made the entire process smooth and easy for you. We truly appreciate your recommendation and your trust in our dealership. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

April 02, 2026

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good service. Roger explained and listened well to my requests. I will use this dealership in the future. More

by dennydj54
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 03, 2026

INFINITI of Lynnwood responded

Hi Denny, Thank you for your kind review! We’re glad to hear you had a good service experience and that Roger took the time to listen and clearly explain everything. That level of communication is exactly what we strive for. We truly appreciate your trust and look forward to assisting you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

April 02, 2026

Dealership Rating
Employee Rating

great service, great employees. Feel comfortable about work recommendations. Never pushy about work that they say needed More

by Hamandnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White

Apr 03, 2026

INFINITI of Lynnwood responded

Hi there, Thank you so much for your kind review! We’re happy to hear you had a great experience with our team and that you felt comfortable with our service recommendations. Providing honest, pressure-free guidance is very important to us, so it’s wonderful to know that came through. We truly appreciate your trust and look forward to assisting you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

April 02, 2026

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Employee Rating

Trustworthy dealership. I feel very confident in the service I receive! I am Treated very respectfully! More

by KITT.KORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

INFINITI of Lynnwood responded

Hi there, Thank you so much for your kind review! We’re truly glad to hear that you feel confident in the service you receive and that our team has treated you with the respect you deserve. Building trust with our customers is incredibly important to us, so your feedback means a lot. We truly appreciate your support and look forward to continuing to take great care of you! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

March 17, 2026

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Employee Rating

Great infinity dealership to go to for servicing and repairs. They do a thorough job and are upfront with pricing. The lobby is great and has coffee and wireless internet available. More

by Newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White

Mar 19, 2026

INFINITI of Lynnwood responded

Thank you for your kind review! We’re so glad to hear that you’ve had a great experience with our service and repair team. Providing thorough work and being upfront with pricing are top priorities for us, so it’s wonderful to know that stood out to you. We’re also happy you enjoyed our lobby amenities—having a comfortable space with coffee and Wi-Fi while you wait is something we strive to offer all our guests. We truly appreciate your feedback and look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

March 11, 2026

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Employee Rating

Literally the best place to buy a car and to get your car serviced. Roger is the best!!!!! More

by Emma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White

Mar 12, 2026

INFINITI of Lynnwood responded

Thank you so much for your wonderful feedback, Emma! We’re thrilled to hear that you had such a great experience with us both during your purchase and while servicing your vehicle. Roger will be especially happy to hear your kind words—we’re lucky to have him on our team! We truly appreciate your support and look forward to seeing you again. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com](mailto:erica@infinitiofbellevue.com)

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