19 Reviews
Write a Review19 Reviews of Hitoshi Delica
June 09, 2024
The vehicle was listed at a certain price but for some reason they increased that price on the purchase and sale agreement without any explanation. I was told that I would get a credit because the car had reason they increased that price on the purchase and sale agreement without any explanation. I was told that I would get a credit because the car had just come in the night before and hadn’t been detailed. That credit never happened. When I got home to look at the inspection report because it was making a loud noise in reverse, it wasn’t there. I called and found out, one was never done. They did get me in right away when they realized that this had not been completed. I really like my car but I don’t know if I would go back to this dealership. You want to feel like you were taken care of from the beginning. I definitely don’t feel like that happened at all. More
Other Employees Tagged: Mario Rodriguez, Javier Martinez , Dylan (Service Dept) - A+++
May 28, 2024
Great customer service and great deals on vehicles and warranties. Service and prices were so good we bought two vehicles. warranties. Service and prices were so good we bought two vehicles. More
Other Employees Tagged: Jason Lonsdale, Javier Martinez
May 20, 2024
It would have been nice if I new what time my car was coming. I waited all day for the car to arrive and it came at 8:00pm in the evening. The next time a person buy a car out of state try to have some t coming. I waited all day for the car to arrive and it came at 8:00pm in the evening. The next time a person buy a car out of state try to have some type of tracking so they don’t waste the day for the car to arrive. More
April 19, 2024
I didn't feel pressured at all, I was only shown what I wanted to see no more. I was offered extra warranties but still didn't feel pressured or "upsold". I received a more than fair price for my trade-in! wanted to see no more. I was offered extra warranties but still didn't feel pressured or "upsold". I received a more than fair price for my trade-in! More
April 05, 2024
I bought a vehicle site unseen with the best help! These guys went above and beyond for me. The process was smooth, professional, and exceeded my expectations! Thank you guys! These guys went above and beyond for me. The process was smooth, professional, and exceeded my expectations! Thank you guys! More
Other Employees Tagged: Mario Rodriguez, Marcus Harkins, Adam Krilevich, Victor Gutierrez, Javier Martinez, Mauricio Monico, Gurneet Jaswal
April 05, 2024
Everyone was nice and was very helpful and respectful. I live in New Jersey and they will ship the car to you if you find what you want. I live in New Jersey and they will ship the car to you if you find what you want. More
Other Employees Tagged: Mario Rodriguez
March 21, 2024
It was a real pleasant experience buying my SUV here, the salesman and manager were great and Mario in finance did an excellent job getting a super good rate for me !! salesman and manager were great and Mario in finance did an excellent job getting a super good rate for me !! More
Other Employees Tagged: Mario Rodriguez, Javier Martinez
March 10, 2024
The sales process was easy and to the point. My issue is I reached out to my sales person due to an issue that came up with a sensor on the vehicle I bought. I was told he would reach back out w My issue is I reached out to my sales person due to an issue that came up with a sensor on the vehicle I bought. I was told he would reach back out which never happened. I received an email from their customer care team asking how the purchase went and if there were concerns. I emailed back twice. No answer. More
Other Employees Tagged: Javier Martinez
February 16, 2024
Great people went above and beyond for a first time car buyer made things easy and helpful buyer made things easy and helpful More
Other Employees Tagged: Mario Rodriguez