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Hyundai of St Augustine

Saint Augustine, FL

4.8
4,442 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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1111 Marketplace Dr.

Saint Augustine, FL

32084

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Showing 4,442 reviews

June 14, 2024

Phenomenal service department. We required a wheel alignment in transit between Wilmington NC and South Florida. Although they had no open appointments for over a week, they went o More

by MICHAEL.V.MORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Frickenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Horahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 13, 2024

Excellent customer service, thank you Madison. . Great waiting area, Madison very professional kept me informed. More

by tl290412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Frickenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am so glad to hear you enjoyed working with Madison, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 13, 2024

Mirena is excellent. Not only knowledgeable of her work, she has wonderful customer service skills. Is a delight working with her! More

by VickyQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoy working with Mirena, she is a valuable member of our team. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 13, 2024

Clean, new dealership with a great inventory. Kudos to Ms. Mirena Napier. The Tonneau cover on my 2024 Santa Cruz broke. She confirmed it was broken, covered under warranty, ordered a replace More

by RICKF49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 13, 2024

Leon and the staff were a pleasure to deal with. No high pressure sales tactics, they got the numbers right where we wanted them and the deal was done! More

by ballen160
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Levit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Brubaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am so glad to hear you enjoyed working with Leon, he is a valuable member of our team. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 13, 2024

Everyone was very nice, helpful, and responsive. It was an enjoyable experience that I haven't gotten at some other dealership's. More

by Jordan.kade2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tunde O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Guinn
Jun 14, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 12, 2024

Personnel is friendly and help with your needs. Place is clean and conformable for waiting. More

by cintron1891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Levit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Frickenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating.We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 12, 2024

New and very modern facility conveniently located off of I-95. Saves me 20 minutes from Jacksonville. More

by idamanjax75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Frickenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylvester Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 11, 2024

Awesome service. Danny cares about his clients and makes sure they have everything they need. Took the time to look at my fire and saw that I had free oils and filter More

by hab28sa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Danny, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

June 11, 2024

Had 2 back to back bad experiences. If I can help it I will go to a different dealership for my service work. More

by R. S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe King
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Hyundai of St Augustine responded

My sincere apologies for the level of service you received from our team. While that is not in line with our goal of providing exceptional service, we sometimes miss the mark. We would like to learn more about your experience so that we may address your concerns and refine our processes to improve the experience for our valued guests . Our service and parts director, Joe King, would like to learn more about your experience. He can be reached directly at joeking@hyundaiofstaugustine.org. Thank you in advance for providing more details so that my team and I may work together to address your concerns. We appreciate your understanding. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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