Mirena Napier
Mirena Napier at Hyundai of St Augustine

Mirena Napier

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9
419 Reviews
4.9

419 Reviews

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419 Reviews of Mirena Napier

May 31, 2026

Dealership Rating
Employee Rating

Multiple repeat customer and appreciate the comfortable atmosphere of buying from you. Bought many vehicles in my 79 years More

by GEDOMEN
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

May 20, 2026

Dealership Rating
Employee Rating

Phone scheduling system was a turnoff. But all in-person communication was exemplary. Mirena saved me. More

by MELISSA.R.REICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 14, 2026

Dealership Rating
Employee Rating

I didn't appreciate being met as soon as I arrived by a windshield repair salesman that I mistook for belonging to the dealership. That said, I assume the dealership approved of his being there. More

by 999hart
Recommend Dealer
Yes

Other Employees Tagged: Mirena Napier

May 12, 2026

Dealership Rating
Employee Rating

Mirina was very prompt to pay attention to my problem. She even got me a courtousy ride to my COL. Part ordered, repair scheduled. Thanks More

by glkuiper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Stephens

May 12, 2026

Dealership Rating
Employee Rating

Mirena is very knowledgeable and is great at explaining things about our Tucson. The dealership is very well organized. More

by tompball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leon Levit, Justin Spurlock

May 09, 2026

Dealership Rating
Employee Rating

This $61,000 vehicle has been in the shop 4 times for repairs and it only has 3113 miles on it. It's a piece of junk. More

by dleahy2080
Recommend Dealer
No

Other Employees Tagged: Mirena Napier

May 10, 2026

Hyundai of St Augustine responded

Our sincere apologies with the issues you have been having with your Hyundai. Our service director, Joe King, would like to learn more about your concerns so he may address them personally. Joe can be reached directly at joeking@hyundaiofstaugustine.org. We sincerely appreciate your understanding as our team works together to repair your vehicle.

May 09, 2026

Dealership Rating
Employee Rating

Best customer service i have ever received! Mirena is THE BEST I have had your best customer service from Mirena ever in all my years of car purchases. I will buy my next car from Hyundai becau More

by Luvjs60
Recommend Dealer
Yes

Other Employees Tagged: Mirena Napier

May 08, 2026

Dealership Rating
Employee Rating

They got my vehicle in & out as soon as possible. It was on recall for afew items which took some time to do. More

by caroledilley
Recommend Dealer
Yes

Other Employees Tagged: Mirena Napier

May 08, 2026

Dealership Rating
Employee Rating

John and the entire team have always been fantastic. We appreciate the service we receive every trip we make to get our car serviced 😁. John is always a pleasure and enjoy the shuttle service he provid More

by dominismilie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 07, 2026

Dealership Rating
Employee Rating

What Others Say Mirena scheduled me for a Saturday since I work Monday through Friday and live approximately 45 minutes away she arranged for recall work to be done, even though that is not the normal proce More

by dsk9handler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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