Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,203 Reviews
Call Service Center (516) 758-5396

3,203 Reviews of Honda of Valley Stream - Service Center

Sort by
May 15, 2024

The service was good. Let me know any additional work that is required in the future. More

by NORMA.CALAME
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you found our service good. We'll be sure to keep you informed about any additional work that may be required in the future. Your satisfaction is our priority, and we look forward to continuing to serve you.

May 15, 2024

They respect the customer very much and their service is very good as other Hondas do not service like them. More

by marobin458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Honda of Valley Stream responded

Thank you so much for your kind words! We're thrilled to hear that you feel respected as a customer and are pleased with our service. We strive to provide top-notch service that sets us apart, and it's wonderful to know we're meeting your expectations. We look forward to continuing to serve you with the excellence you deserve!

May 14, 2024

The serive from the people at the desk is very good. They work with you to get the best possible service for your vehicle. More

by BRISSETTN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that you found the service from our desk staff to be very good. Our team is dedicated to working with you to ensure you receive the best possible service for your vehicle. We appreciate your kind words and look forward to serving you again!

May 14, 2024

Great customer service and service to my car. Clara was nice and knowledgeable of my wait time More

by deshanne.lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that you received great customer service and that your car was well taken care of. Clara will be pleased to know that you appreciated her knowledge and attentiveness. We look forward to serving you again in the future!

May 14, 2024

Marcel was very friendly and provided answers for any questions I had. Honda of Valley Stream itself was clean and took my car in at the scheduled time - However, service took a while and not everyth More

by GRACELEE1718
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that Marcel was friendly and able to answer all your questions. We also appreciate your kind words about the cleanliness of Honda of Valley Stream and our punctuality in taking your car in at the scheduled time. We apologize for the delay in service and for not completing everything as expected. Your satisfaction is important to us, and we will use your feedback to improve our processes. Please reach out to us so we can address any remaining concerns and ensure your next visit meets your expectations. Thank you for bringing this to our attention.

May 13, 2024

Marcel is the best. Professional, personal, and kind. The many years I and my wife have use Honda service. Marcel has been excellent. Your company should promote him to More

by JASONJETJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Honda of Valley Stream responded

Thank you so much for your wonderful feedback! We are thrilled to hear that Marcel has consistently provided you and your wife with excellent service over the years. We agree that his professionalism, personal touch, and kindness make him a valuable asset to our team. Thank you for your continued trust in our service, and we look forward to serving you again soon!

May 13, 2024

Good service but almost take 2. 5 hours waiting at dealer for just regular oil change and brake refresh service More

by jeff27tw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that you were satisfied with the service itself. However, we apologize for the long wait time you experienced. We understand that your time is valuable, and we aim to make our services as efficient as possible. Your feedback will help us improve our scheduling and service processes. If you have any further concerns or need assistance, please don't hesitate to reach out. Thank you for bringing this to our attention.

May 13, 2024

I came in to get a replacement tire using the Honda purchased extended tire warranty. Briyanna was able to give me a reasonable estimate of the time needed, and she was responsive using the text featur More

by n.ramsook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're pleased to hear that Briyanna provided you with a reasonable estimate and kept you updated through the text feature, making the process convenient for you. We appreciate your continued trust in our service and look forward to serving you again next time your vehicle needs attention. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

May 13, 2024

Outstanding customer service. I was very impressed with the quality of service they provided. Thank you. Alex was great. Montell was outstanding More

by NYYOLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
Report | Print
May 14, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that you were impressed with the quality of our service. Alex and Montell will be thrilled to know they made such a positive impact. We appreciate your kind words and look forward to continuing to provide you with outstanding service in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

May 13, 2024

Briyanna addressed all my concerns. She was patient and didn't rush through my questions. Briyanna was well informed about servicing my Honda CRV and didn't push me to have more done More

by smoisoff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're thrilled to hear that Briyanna addressed all your concerns with patience and provided you with informed and honest service for your Honda CRV. Your satisfaction is our priority, and we look forward to serving you again in the future. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us!

1
...
90
91
92
...
321