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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,203 Reviews

3,203 Reviews of Honda of Valley Stream - Service Center

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May 18, 2024

Great customer services as always always a pleasure coming to this service facility love it there More

by chaplinopal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
May 20, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you always have a great experience with our customer service and enjoy coming to our service facility. Your satisfaction and continued support mean a lot to us. We look forward to serving you again soon!

May 18, 2024

It was an oil change, decently fast with a sense of urgency for me to go on about my day. While there took time to get my online shopping and when I know it was called that it was done... thank Brandon More

by Ace305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your oil change was done quickly and efficiently, allowing you to go about your day. It's great to know that you were able to get some online shopping done while you waited. We'll be sure to pass on your thanks to Brandon. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again! 😊

May 17, 2024

The process was easy from start to finish. Making the appointment, the organization when getting there, the responsiveness throughout and the ease of checking out and picking up my car. Brando More

by aimsch
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that the entire process, from making the appointment to picking up your car, was easy and well-organized. It's great to know that Brandon was helpful and responsive, ensuring everything went smoothly. We appreciate your feedback and look forward to serving you again in the future!

May 17, 2024

Brandon was extremely efficient, informative and understanding. He explained and demonstrated knowledge for my concerns. More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwone Dixon, Jerry Lancaster JR
May 20, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Brandon was efficient, informative, and understanding, addressing your concerns with clear explanations and knowledge. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future!

May 17, 2024

Very happy with the service. Nice to get my car back on time.The staff is very pleasant. More

by gales1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you were very happy with our service and that your car was returned to you on time. It's great to know that you found our staff pleasant. Your satisfaction is important to us, and we look forward to serving you again in the future!

May 17, 2024

I have been using this service center for years and have always had a positive experience. The service advisor Alex Marcell listened to my service concerns and worked on solving the problem. Marcell is alwa More

by WKAYE_RISING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Honda of Valley Stream responded

Thank you for your loyal patronage and for sharing your positive experiences with us! We're delighted to hear that Alex Marcell has consistently provided you with excellent service, listening to your concerns and working diligently to solve any issues. Your kind words about his professionalism and courteousness mean a lot to us. We look forward to continuing to serve you for many more years to come!

May 16, 2024

I drive all the way from Brooklyn just for the good service, it usually goes smooth! Thanks More

by Jr Squires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Honda of Valley Stream responded

Thank you for your kind words and for driving all the way from Brooklyn to visit us! We're thrilled to hear that you find our service worth the trip and that it usually goes smoothly. We appreciate your loyalty and look forward to continuing to provide you with excellent service. Thanks again!

May 16, 2024

The service agent Clara told me what needs to be done on the car and it was done in a timely matter. More

by ALISSADE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Clara provided clear information about what needed to be done on your car and that the service was completed in a timely manner. We appreciate your kind words and look forward to serving you again in the future.

May 16, 2024

There should have been a maybe choice for the question would you recommend this service center! More

by JOANBO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

May 15, 2024

The service was done in a timely matter. I was made aware of any issues quickly. More

by amandalferrer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your service was completed in a timely manner and that any issues were communicated to you quickly. Your satisfaction is important to us, and we look forward to serving you again in the future.

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