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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,262 Reviews

3,262 Reviews of Honda of Valley Stream - Service Center

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April 28, 2025

I’m always pleased to bring my cars into Honda. Kevin is always pleasant and accommodating. Te work done is always reliable.timely and worth it. More

by ANNEMARIEJIMMY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience! We're glad to hear Kevin and the team continue to make your visits pleasant and dependable. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 27, 2025

She was very delightful to work with. My car was fixed in good timing and I was kept up to date on everything More

by lenn82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad to hear you had a positive experience and that you were kept informed throughout the process. If there’s anything else we can assist with, please don’t hesitate to reach out!

April 25, 2025

I had to wait 2 hours for a oil change, that I had an appointment for. More

by LADYDI745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience. We’re sorry to hear your wait was longer than expected. Your time is important to us, and we appreciate your patience. If there’s anything we can do to make your future visits smoother, please don’t hesitate to reach out!

April 24, 2025

Professional and Stressless experience. Mrs Clara Torres was exceptional and reassuring in guiding me through the process More

by MoonMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience! We're thrilled to hear that Clara provided exceptional support and made the process smooth and reassuring. If there’s anything more we can do for you, please don’t hesitate to reach out!

April 24, 2025

clean and neat dealership, am able to work whiles waiting for my vehicle Generally like all service advisers , including Manager and the ladies that receive payments, More

by JANDOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're glad the dealership environment and team made your visit comfortable and efficient, especially while waiting. If there’s anything else we can do for you, please don’t hesitate to reach out!

April 23, 2025

First, when I made my appointment online I said I wanted to but when I got to the dealership I was told it would take 4-5 hours. Then I get a phone call saying my car would have to stay overnight and get i More

by missy204
Recommend Dealer
No
Employees Worked With
Brandon Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Honda of Valley Stream responded

Our assistant service manager has tried to reach out to you. He would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

April 23, 2025

Briyanna was very helpful. From start to finish, she kept me informed so I knew what to expect. Thanks Briyanna. More

by sbleighton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're glad Briyanna provided such clear and helpful communication throughout your visit. If you need anything else, please don’t hesitate to reach out!

April 23, 2025

Very good customer service from Marcel. Didn't have to wait too long to get a oil change More

by GKENNETHDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're happy to hear Marcel provided excellent service. If there’s anything more we can do for you, please don’t hesitate to reach out!

April 23, 2025

Overall great service. Clean facility. The team is efficient and delivered the car back to me in a timely manner. More

by JAYBE2282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad to hear you had a positive experience. If there's anything more we can assist with, please don’t hesitate to reach out!

April 23, 2025

Great customer service. Briyanna Jones was so kind and respectful. She answered all of my questions and kept me updated with what was going on. My car was ready within the t More

by TATYANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! It’s great to know everything was handled efficiently and your inspection update was processed so quickly. If there’s anything more we can assist with, please don’t hesitate to reach out!

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