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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,201 Reviews
Call Service Center (516) 758-5396

3,201 Reviews of Honda of Valley Stream - Service Center

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June 11, 2024

Great environment but 3 hours waiting for an inspection. Too long. Representative did not provide any updates until asked. The service can improve. More

by DDEFILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that you found our environment great, but we're sorry to learn about the long wait time for your inspection and the lack of updates. Your comments are important to us, and we'll work on improving our communication and efficiency. We appreciate your patience and hope to provide you with a better experience in the future. If you have any further concerns, please feel free to reach out.

June 11, 2024

It was a good experience with my service advisor. She was very friendly, nice, and knowledgeable about my car. More

by carltonclarke95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that your service advisor provided you with a friendly, nice, and knowledgeable experience. If you need any further assistance, please don't hesitate to reach out. We're here to help!

June 11, 2024

Clara was very attentive and she explained areas about the car I didn’t understand. She went beyond than just doing her job. She even help me find a ride to work while my car is still at the shop. Thank y More

by CHINMARGARET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that Clara provided you with exceptional service and went above and beyond to assist you. Ensuring our customers are well-informed and taken care of is our priority. If you need any further assistance, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

June 11, 2024

Clara has helped me in the past and is always pleasant and communicates well with regard to time to completion. While it took a little longer than originally anticipated, Clara was keeping me updated thr More

by bernie12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that Clara has consistently provided you with pleasant and effective communication. Your patience and understanding are greatly appreciated, especially when things take a bit longer than expected. We'll be sure to pass along your thanks to Clara. If you need any further assistance, please don't hesitate to reach out.

June 11, 2024

Great service. Friendly staff all work done on time. Prices were good and competitive with other vendors More

by vogelsfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
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Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted to hear that you received great service, found our staff friendly, and that all work was completed on time. We're also glad to know that you found our prices competitive. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 10, 2024

Overall very good, especially the mechanic Fix right the first time. Recommend this dealer in the future. More

by GERRYANDAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you had a very good experience, especially with our mechanic. Fixing it right the first time is our goal, and we appreciate your recommendation. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 10, 2024

This place has a great service team, the staff and mechanics are friendly. Clara T is great. More

by webb2351
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our service team, and that both our staff and mechanics were friendly. It's great to know that Clara T. provided excellent service. If you need anything else, please don't hesitate to reach out. We look forward to serving you again!

June 10, 2024

Nataly n Charlie were Great…They both got me the 2025 CRV I wanted @ a fair price👌🤓 More

by Jimmy
Recommend Dealer
Yes
Employees Worked With
Nataly Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're thrilled to hear that Nataly and Charlie were great and helped you get the 2025 CRV you wanted at a fair price. If you need any further assistance, please don't hesitate to reach out. Enjoy your new CRV!

June 08, 2024

Courteous and prodessional service. Explained the problem with the car Car serviced in a timely manner. More

by hazel.thomas126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you received courteous and professional service, with clear explanations of the problem and timely servicing of your car. If you need any further assistance, please don't hesitate to reach out. We're here to help!

June 07, 2024

We appreciate brandons professionalism and communication throughout the service. It was not easy to get an available appointment however. Thank you More

by SHOM518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Brandon's professionalism and communication made your service experience positive. We apologize for any difficulty you experienced in getting an available appointment. We appreciate your understanding and are always working to improve our scheduling process. If you need any further assistance, please don't hesitate to reach out. Thank you for your patience and support!

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