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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,200 Reviews
Call Service Center (516) 758-5396

3,200 Reviews of Honda of Valley Stream - Service Center

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July 30, 2024

Everyone was very friendly and welcoming at this dealship. The first time I came there Briyanna was very sweet and let me know what was going on the whole time. More

by alexabernard19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're delighted to hear that you found our team friendly and welcoming. It's wonderful to know that Briyanna kept you informed and provided excellent service during your visit. We look forward to seeing you again!

July 17, 2024

Brandon in service was wonderful! Called me with updates as he said he would, and helped diagnose the issue. Thank you Brandon for helping me get my car back so quickly. More

by JENNWALSH805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your positive experience with Brandon in our service department! It's great to know he kept you informed with updates and helped diagnose the issue promptly. We're glad we could get your car back to you quickly. Thank you for your kind words, and we look forward to serving you again in the future!

July 09, 2024

The service center of Honda Valley Stream was good to address my problem People were helpful in the office. Workshop was. More

by khadgarana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that the service center at Honda of Valley Stream was helpful in addressing your problem. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your support!

July 04, 2024

Recommending unnecessary maintenance to car. I paid around 80. Dollars. They wanted me to pay up to 2,700. More

by ivanmendez1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2024 -

Honda of Valley Stream responded

We are sorry that you are not 100% satisfied with your service experience with us, but assure you we were trying to keep you safe and look out for the longevity of your vehicle. All of our tech recommendations are based on the conditions of the items on the vehicle or what is needed for the vehicle’s proper care. Our tech noted all 4 of the tires were dry, cracked, and rotting and needed replacing to avoid a blowout. When new tires are installed, they need to be balanced and aligned. To keep up the proper care of the vehicle and keep it functioning properly for you, it was time for the Coolant System Service. We assure you that we do not recommend services that are not needed. But they are just that, recommendations- you, as the owner, get to decide what gets done on your vehicle at all times. We truly are looking out for your safety and the safety of all our customers. Additionally, we want your vehicle to last as long as you need it to and help protect your investment. We are happy to help with these items and service your vehicle in the future. Please do not hesitate to reach out to us with other questions or concerns. Take care!

July 04, 2024

I had a great experience. Agent was very nice , listened to my needs and took care of it. More

by JUDITHAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had a great experience! It's wonderful that the agent was nice, listened to your needs, and took care of everything. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for sharing your positive feedback!

July 03, 2024

knowledgeable dependable friendly and Alex is the only advisor That I deal with when I go there More

by GERRIGAULT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Honda of Valley Stream responded

It's fantastic to hear that you find Alex professional and friendly! We're glad to know that Alex is your go-to advisor. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for your continued trust and support!

July 03, 2024

Quick and easy service appointment ! No pressure to fix things that didn’t need repair More

by vptwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Check out
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Jul 03, 2024 -

Honda of Valley Stream responded

We're glad to hear that you had a quick and easy service appointment without any pressure to fix unnecessary issues. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

July 02, 2024

Great experience , Jessica is amazing. Very professional and on point , highly recommended , It’s our second lease and we are very happy. More

by Carlos347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that you had a great experience with Jessica and found her to be professional. Your recommendation means a lot to us. We're delighted that you're happy with your second lease. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for your continued support!

June 26, 2024

the service was great Andrey that work on my Honda he is family I follow him anywhere he go because I don't want anyone else work on my Honda, he is family to me. service my Honda wow work on some coupon fo More

by d.richards61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that Andrey provides such exceptional service that you consider him family! We appreciate your loyalty and your suggestion about working on coupons for customers. If you need any further assistance or have any questions, please don't hesitate to reach out. We value your feedback and look forward to serving you and your Honda again!

June 25, 2024

I always get good service here not complaints. Thank you Honda workers for having good attitudes! More

by emi.quintero88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
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Jun 26, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you consistently receive good service and appreciate the positive attitudes of the Honda workers. If you need any further assistance or have any questions, please don't hesitate to reach out. Thank you for your kind words and continued support!

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