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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,200 Reviews

3,200 Reviews of Honda of Valley Stream - Service Center

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August 01, 2024

100% customer service/not too long of a wait,very professional and courageous and welcome More

by justinbee1521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your positive experience with our customer service. Our team is dedicated to professionalism and making every visit welcoming. We appreciate your feedback on the short wait times and look forward to serving you again!

August 01, 2024

Great service rep, Mr. Marcel always takes care of all my concerns. Always leave satisfied More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Mr. Marcel consistently addresses all your concerns and ensures your satisfaction. Thank you for your kind words, and we look forward to continuing to provide you with excellent service!

August 01, 2024

Car was taken in at appointment time. Agent was efficient and explained options, etc. service took a reasonable amount of time. More

by ldadsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Honda of Valley Stream responded

We're glad to hear your appointment was timely and that our agent provided clear explanations of your options. It's great to know that the service was completed in a reasonable amount of time. Thank you for your feedback, and we look forward to serving you again!

August 01, 2024

Nice ambience, Great employees very helpful, Quick and very efficient service. Amazing complementary Coffee. Overall Great customer service More

by JORDANBIGGS2154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
Aug 02, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you enjoyed the ambiance and found our employees helpful. It's great to know that you experienced quick and efficient service and enjoyed our complimentary coffee. Thank you for your kind words, and we look forward to serving you again with great customer service!

August 01, 2024

Service was great, they listened to all my concerns and did a wonderful job of fixing them More

by ALVARO Portillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Honda of Valley Stream responded

We appreciate your feedback! It's fantastic to hear that our team listened to your concerns and did a wonderful job addressing them. Thank you for choosing us, and we look forward to serving you again!

July 31, 2024

Clara is WONDERFUL! ! Clara keeps me posted on the progress of my car. My car is having intermittent Apple CarPlay issues. The CarPlay works, I hit a bump and it goes o More

by alicelngbch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that Clara has been wonderful in keeping you informed and providing pleasant and professional service. We apologize for the ongoing issues with your Apple CarPlay. We understand how frustrating intermittent problems can be, and we're committed to resolving this for you. We're sorry to hear that the issue persisted after the initial repair. Kevin and Clara will continue to work together to diagnose and fix the problem. We appreciate your patience and understanding and will do our best to ensure your CarPlay is functioning correctly. Thank you for bringing this to our attention, and we look forward to resolving it for you soon.

July 31, 2024

Thank you! Super easy and comfortable waiting area. I got some work done and waited for my car to be ready. More

by ryan.thomas.kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our waiting area easy and comfortable. It's great to know you were able to get some work done while waiting for your car. We look forward to serving you again in the future!

July 31, 2024

This dealership truly helps in assisting its customers in finding what they need at every purchase. More

by alexiscurcio44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your kind words. We're dedicated to helping our customers find exactly what they need with each purchase. Your satisfaction is our top priority, and we're glad to have met your expectations. We look forward to assisting you again in the future!

July 31, 2024

Dealership is good. Did not like that I had to wait about 10 minutes for a person from the service department to take my paperwork, especially since I was the only perso More

by morniercharrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that Mark provided professional service and quickly processed your paperwork, even though there was a wait initially. We apologize for the delay you experienced and appreciate your understanding. Your comments will help us improve our service. Thank you for choosing our dealership, and we look forward to serving you again!

July 31, 2024

Great customer service Reasonable costs and quick services Free wife and coffee Visit again definately More

by wittyhaenggi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you experienced great customer service, reasonable costs, and quick services. Enjoying our complimentary Wi-Fi and coffee is an added bonus! We look forward to welcoming you back again soon.

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