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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,199 Reviews
Call Service Center (516) 758-5396

3,199 Reviews of Honda of Valley Stream - Service Center

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August 09, 2024

Far beyond my expectations. She was very knowledgable, fast and easy. Would highly recommend. Thank you for the services. More

by john.dawson17.jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
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Aug 12, 2024 -

Honda of Valley Stream responded

Thank you for your glowing feedback! We're thrilled to hear that the service exceeded your expectations and that you found the experience knowledgeable, fast, and easy. We appreciate your recommendation and look forward to serving you again in the future!

August 09, 2024

For the first time there it was friendly service and the wait wasn’t that long Briyana was great with me too More

by gayleerrol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Honda of Valley Stream responded

Thank you for sharing your first experience with us! We're glad to hear that you received friendly service and had a short wait. It's wonderful to know that Briyana made a great impression. We look forward to serving you again in the future!

August 08, 2024

There was a very long wait for my oil change about 3 hours they did text me which was nice. Wish oil changes could be done a little more promptly.. More

by mz3zoomteam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Honda of Valley Stream responded

We apologize for the long wait time you experienced during your oil change. We understand how valuable your time is and appreciate your patience. It's good to hear that our team kept you updated with a text, but we will work on improving the efficiency of our service. Thank you for your feedback, and we look forward to serving you more promptly in the future.

August 07, 2024

I was told that I was only allowed one way car service. Lies. Very Disappointed More

by mchcangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Honda of Valley Stream responded

There seems to be a miscommunication somewhere during the 5 years we have serviced your vehicle. We have never offered two-way service. We have always offered only one way service. Please reach out if you need more information.

August 07, 2024

Service was wonderful. Quick and straight to the point. I left with no questions or concerns! More

by ty62388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juju
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Aug 07, 2024 -

Honda of Valley Stream responded

We're glad to hear you had a wonderful experience with our service! It's great to know everything was handled quickly and efficiently, leaving you with no questions or concerns. Thank you for your feedback!

August 07, 2024

Mark was great to work with. He was informative and easy to work with. Thank you. More

by KSWAN500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience with Mark! We're glad to hear that he was informative and easy to work with. We appreciate your feedback and look forward to serving you again!

August 07, 2024

Clara was accommodating and friendly. She also listened patiently and went above and beyond to ensure my satisfaction. More

by Davoncci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Clara was accommodating, friendly, and attentive to your needs. It's wonderful to know she went above and beyond to ensure your satisfaction. We look forward to serving you again!

August 07, 2024

Alex got me in & out of the service dept. with a helpful smile on his face and one on mine. :-) More

by msecondbest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Alex provided you with efficient service and a friendly smile. Your satisfaction means a lot to us. Thank you for sharing your positive experience! 😊

August 06, 2024

It was very good people were very pleasant and professional. Only wish they had more comfortable seats in the waiting area. More

by gam3330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that our team was pleasant and professional. We appreciate your suggestion about the seating in the waiting area and will take it into consideration to improve your experience. We look forward to serving you again!

August 06, 2024

Brianna demonstrated elected customer service to me. She made sure everything I requested was taken care of. Care of care was done in a timely manner More

by bloomot
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Brianna provided excellent customer service and ensured all your requests were taken care of promptly. Thank you for your feedback, and we look forward to serving you again!

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