Honda of Valley Stream - Service Center

Dealership said that my recall service would take about 1 to 2 hours. I didn't get a call back until 5 hours later. This led to me being late for work. to 2 hours. I didn't get a call back until 5 hours later. This led to me being late for work. More

Clean facility , punctual service, friendly. Knowledgeable staff. Will continue to receive services at location. Thanks Knowledgeable staff. Will continue to receive services at location. Thanks More

Great place to service your car, the staff is nice and the technicians are nice highly recommend the technicians are nice highly recommend More

Mark service is amazing. Professional and quick. Very happy with all the service done to my vehicle Professional and quick. Very happy with all the service done to my vehicle More

Fast easy very informative. Consistent with keeping you updated overall a pleasure and easy transaction Consistent with keeping you updated overall a pleasure and easy transaction More

Brought my car in because the engine was intermittently starting and not. Also said I needed an inspection once problem was diagnosed. Was told I needed and new battery and in addition there was a bubble starting and not. Also said I needed an inspection once problem was diagnosed. Was told I needed and new battery and in addition there was a bubble in the tire. I told him to do the work. Brandon then called later and said work was done but car failed inspection which was done before the battery was repaired per Brandon. He said some of the monitors needed to be reset and I would have to drive the car for 50 miles in cruise control . Why was the inspection done before the car was repaired and I have never heard of a dealership returned a car that failed inspection and leaving the onus on the customer to fix. Isn't that why we use a qualified service station such as yourself. I am so disappointed in Honda. I am a long standing customer of your company and am really unhappy with this whole situation. You check my track record and see I do all my servicing with you . Iris Bienstock More

Regarding my replacement parts it feels so impersonal that I was tex a picture of the parts and was not informed by a person. that I was tex a picture of the parts and was not informed by a person. More

Reliable and very efficient proper consumer service and attention. Good job environment, timely completion of job. attention. Good job environment, timely completion of job. More

Great service. Martinez was very professional I will definitely comeback. The wait want too long Martinez was very professional I will definitely comeback. The wait want too long More

Very professional service with courteous and efficient advisers. Work completed swiftly and vehicle returned clean. advisers. Work completed swiftly and vehicle returned clean. More