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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,196 Reviews
Call Service Center (516) 758-5396

3,196 Reviews of Honda of Valley Stream - Service Center

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September 11, 2024

it was a very pleasant experience Briyanna Jones was extremely helpful and the service was fast More

by tony835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Honda of Valley Stream responded

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us. It looks like there might have been a mix-up with the star rating, as your review sounds like a 5-star experience. If you have a moment to update the rating, we would greatly appreciate it! Regardless, we're happy you had a great experience and look forward to serving you again in the future.

September 10, 2024

My service advisor was very transparent and attentive to my concerns. I was informed of every step of my service plan. The dealership was very clean and provided transport to my home while my vehicle was se More

by REGBTLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your service advisor was attentive, transparent, and kept you informed throughout the process. It's great to know that the cleanliness of the dealership and the transport service added to your positive experience. We appreciate your trust and look forward to serving you again!

September 10, 2024

Brandon was helpful and responsive to my needs. He was friendly and took extra steps to help me More

by DRPEPPER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're happy to hear that Brandon went the extra mile to help and was responsive to your needs. We appreciate your feedback and look forward to serving you again!

September 10, 2024

Was an amazing experience the agent was very helpful and informative with all my questions was helpful More

by JMILLER9164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Honda of Valley Stream responded

We're glad to hear you had an amazing experience! It's great that the agent was able to assist you with all your questions. We appreciate your feedback and look forward to serving you again!

September 10, 2024

It Needs faster service on the smaller things but overall very pleasant, clean and friendly. More

by tamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We appreciate your patience and will work on improving the speed of service for smaller tasks. We're glad to hear that overall, you found the experience pleasant, clean, and friendly. We look forward to serving you again!

September 10, 2024

It was a very pleasant experience Ms Torres was extremely helpful and knowledgeable the service was quick More

by Ngoris144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Ms. Torres provided helpful and knowledgeable service, and that everything was done quickly. We look forward to assisting you again!

September 10, 2024

Knowledgeable, professional, nice, answered all questions. Well organized. Proactive. I would highly recommend her. Thanks! More

by mattkoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you found the service knowledgeable, professional, and well-organized. It's great to know all your questions were answered, and we appreciate your recommendation. Looking forward to serving you again!

September 10, 2024

I'm always satisfied with the service received at this dealership. They keep you updated on the status of your car. This was the first time that I used the automated system, and I will say that it was gre More

by Simone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your continued trust in our dealership! We're glad to hear that the automated system worked well for you and that Alex kept you promptly informed. Your long-term loyalty means a lot to us, and we're always here to ensure you have a great experience. Looking forward to serving you again!

September 10, 2024

Alex was ver helpful and explained the process of the procedures that my car needed. He also kept me updated throughout the day as my car was being serviced. More

by LANTSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're happy to hear that Alex provided helpful and clear communication throughout the service process. We appreciate your trust in us and look forward to assisting you again!

September 10, 2024

Great service and very friendly staff! Always my go-to place for my car’s maintenance. More

by kribblekrabble.yanwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to be your go-to place for car maintenance, and we're always here to provide great service with a friendly team. Looking forward to your next visit!

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