Back

Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,196 Reviews

3,196 Reviews of Honda of Valley Stream - Service Center

Sort by
September 13, 2024

Everyone at Honda Valley Stream is very kind friendly and so nice, especially my advisor Marcel he kept me updated with what was going on with my car and how long I will be waiting. The service was very fast More

by NATALIE62279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that Marcel and our team provided excellent service and kept you informed throughout the process. We're glad you're satisfied with the work done on your car and look forward to serving you again!

September 12, 2024

I think it's great 👍it's was on time my car wasfeeling great good 👌 More

by MAUREENNIXON16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your car is running great and that everything was on time. We look forward to serving you again!

September 12, 2024

Needed front brakes, got front brakes. In and out in 2 hours. No sales pressure! More

by CRISCLINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your brake service was completed quickly and without any pressure. We appreciate your trust and look forward to serving you again in the future!

September 12, 2024

I went to another Honda dealership last week (I've been going there for 5 years, issues). The rep was rude. They didn't run diagnostics despite car being dropped off at 9AM, said perhaps the next day or More

by NT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience with us. We're glad to hear that you were happy with the service, communication, and our team after switching to our dealership. We're committed to providing excellent service and appreciate your trust in us. We look forward to continuing to meet your expectations!

September 12, 2024

Good customer service. Great service. The wait is definitely not too long. I was quite satisfied. More

by BSAMSON712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you were satisfied with the service and found the wait time reasonable. We appreciate your trust and look forward to serving you again!

September 12, 2024

The only concern I have is they do not honor a car wash after service. When I came for my recall on seat belts they did give me a car wash. What happened? More

by terrypalladino
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Honda of Valley Stream responded

Thank you for bringing this to our attention. We understand your concern about the inconsistency with the car wash service. We'll look into this to ensure a more consistent experience moving forward. We appreciate your feedback and your patience as we work to improve.

September 12, 2024

THE INSPECTION AND OIL CHANGE WAS DONE IN A TIMELY MANNER. ALEX WAS VERY PROFESSIONAL AND KNOWLEDGEABLE. More

by MARVISK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Alex provided professional and knowledgeable service and that the inspection and oil change were completed promptly. We look forward to assisting you again!

September 11, 2024

Quick service, polite customer service, was told how long the wait would be and they were exact. Definitely glad to have switched from previous dealer. More

by dvel770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that the service was quick, the team was polite, and everything went exactly as promised. We're happy you made the switch, and we look forward to continuing to provide you with great service!

September 11, 2024

Mark was great . The wait time for the service was not great . I had an oil change. More

by fontanecaviness
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Mark provided great service, and we apologize for the longer wait time. We'll work on improving the efficiency, and we appreciate your patience. Looking forward to serving you better next time!

September 11, 2024

Clara was very professional and courteous! She took her time to explain the process and told us what to expect. She came and got us once the service was complete. My husband and I were very im More

by bartmccall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that Clara provided professional and courteous service and that you and your husband were impressed with her attention to detail. We look forward to serving you again!

...
60
...