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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,196 Reviews
Call Service Center (516) 758-5396

3,196 Reviews of Honda of Valley Stream - Service Center

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September 24, 2024

Great hospitality, great service caring, understandable, beautiful people in conversation. Explained detailed servicing arrangements, no hassle, car wash was awesome. More

by manny.mateo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you had such a positive experience, from the detailed service explanations to the car wash. It's great to know you felt well cared for, and we look forward to assisting you again!

September 24, 2024

Wish that they would offer coupons for services. Wait time is also quite long to More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We appreciate your suggestion regarding service coupons and understand the concern about wait times. We'll take this into consideration as we work to improve the overall experience for our customers. Your input is valuable to us!

September 24, 2024

The dealership is clean and they do a great job. Briyanna is a great advisor as well. More

by tmjspeace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a great experience and that Briyanna provided excellent service. We look forward to serving you again!

September 23, 2024

Great customer service but had to wait over 2 hours for a scheduled oil change More

by SIMEONSIMMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to review your experience. We are always working on improving the wait time. We do hope to see you again and appreciate you letting us know where we can improve. Take care!

September 21, 2024

Amazing service very friendly and enjoyed working with Bryanna. Thank you so much for everything! More

by kaylynhausmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you had such a great experience with Bryanna. We appreciate your feedback and look forward to assisting you again in the future!

September 21, 2024

Alex Marcel is the best service rep. He always makes my trip to the service department as cool and calm as he is. Always addresses my concerns and takes care of any issues I have. And al More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
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Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Alex consistently provides such excellent service and takes care of everything the first time. We appreciate your feedback and look forward to serving you again!

September 21, 2024

Attentive - Informative - Clean - Free WiFi - Free Coffee/Tea - Everyone is polite! - Zero complaints at all! More

by cjytwotwotwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted that you enjoyed the attentive service, clean environment, and all the amenities we offer. It’s great to hear there were zero complaints, and we look forward to providing you with the same level of service next time!

September 21, 2024

Service is good and nice people who are working in front desk and good answer More

by kyungklee78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our service and that the front desk staff provided helpful answers. We look forward to serving you again!

September 20, 2024

Excellent service. Kevin was so helpful, professional and an excellent customer care person. Perfection and saw that my inspection was to expire and did that too. This More

by jackirogoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that Kevin provided such exceptional service and made the process easy and efficient for you. We look forward to assisting you again in the future!

September 20, 2024

Clean, fast service, representative Mark was a true gentleman and very knowledgeable, gave up to minute status. Good coffee, also. More

by ANDREW.SELLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Mark provided excellent service and kept you informed throughout the process. It's great to know you enjoyed the coffee as well! We look forward to serving you again soon.

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