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Honda of Valley Stream - Service Center

Valley Stream, NY

4.5
2,924 Reviews

2,924 Reviews of Honda of Valley Stream - Service Center

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December 03, 2024

She was thorough and kept me updated with my cars’ status She also gave me suggestions about my concerns More

by jacquelinembuggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! It’s great to hear that you received thorough service and timely updates about your vehicle. We’re glad she provided helpful suggestions to address your concerns. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 03, 2024

Briyanna was amazing ! Very kind and courteous. I thought that the service time was accurate to what was described at check in. Only down side was that on my way home I tr More

by courtney11.clarke11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that Briyanna provided you with kind and courteous service and that the service time met your expectations. However, we apologize for the oversight with your windshield washer fluid. Ensuring all aspects of your service are completed is important to us, and we’ll use your feedback to improve. If there’s anything else we can do to address this or assist you further, please don’t hesitate to reach out—we’re always here to help!

December 02, 2024

Works fast and very efficiently like I only waited two hours for my car to be done but they offer snacks and condiments or shuttle to leave if you got business to deal with . It very quiet and spacious to More

by khrissanniiaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Honda of Valley Stream responded

We’re glad to hear that your service was completed efficiently and that you appreciated the amenities,. Providing comfort and convenience during your visit is important to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 02, 2024

I went to dealership for oil change and when I normally go I get service coupons in advance to present to rep. On website service coupons were unavailable. This has been third time I was unable to get them More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Honda of Valley Stream responded

We are sorry for the trouble you’ve had accessing our service coupons. We’re working to fix these technical issues and will review how we can better assist customers in similar situations. Your feedback is important, and we’re committed to improving your experience. Please don’t hesitate to reach out with any further concerns.

December 01, 2024

I bought in my 2024 CRV to greased and install a spring in the steering box as per the Honda Safety recall letter. I scheduled my service asap once I received my official letter from Honda but someone canc More

by dc5644
Service Time
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We apologize for the scheduling mishap but are glad to hear that Willie Mejia stepped in and ensured your service was handled promptly and professionally. Your safety and satisfaction are our top priorities, and we appreciate your patience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 29, 2024

Knowledgeable and excellent customer service. Helpful with both cars Honda’s I bring to valley stream Honda. More

by myeldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that our team has consistently provided knowledgeable and excellent service for both of your Hondas. Your trust and satisfaction mean a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 28, 2024

The client rep Mark was very courteous and responsive to questions and able to provide reasonable answers and cost estimates for the work. More

by TNAGEER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Honda of Valley Stream responded

We’re pleased to hear that Mark provided courteous and responsive service, ensuring your questions were answered and cost estimates were clear. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 27, 2024

There was great communication about what was required of me prior to the visit and how long the car would take to service. Easy scheduling and upfront discussion of cost. More

by shivonialex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Honda of Valley Stream responded

We’re glad to hear that the communication was clear and scheduling was straightforward. Providing upfront details about service and costs is part of our commitment to making the process smooth and stress-free. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 27, 2024

clara torres is a very helpful and nice person shes very knowledgeable and accomodating too More

by nsinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear that Clara provided you with such helpful and accommodating service. Her knowledge and dedication are truly valued by our team. If there’s anything more we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 27, 2024

Brandon was rude and dismissive. I did not feel comfortable completing the service for my vehicle. More

by andersonsekenya
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

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