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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,196 Reviews

3,196 Reviews of Honda of Valley Stream - Service Center

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October 15, 2024

I had an appointment for 7:15am for an oil change approximately 9:00 am I was told they started working on the car. Was out after 10:00am . Feel it was much of a wait for an oil change. Air filters c More

by Ferglo214
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco who offered a car wash ( hope I have the right name
Oct 15, 2024 -

Honda of Valley Stream responded

We apologize for the longer-than-expected wait and appreciate your understanding. We’re glad to hear that you plan to visit again and hope to become your preferred service center. We look forward to providing you with a smoother experience on your next visit!

October 15, 2024

Excellent customer service from Briyanna. She was attentive and caring. She always communicated updates to me promptly More

by jordan.schwerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Briyanna provided excellent customer service with her attentive and caring approach. We look forward to assisting you again in the future!

October 15, 2024

Briyanna was amazing! She cared about my needs and went back to make sure I was satisfied. More

by JAMALWHITEMBA18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that Briyanna provided such attentive care. We look forward to assisting you again in the future!

October 14, 2024

Very efficient check in time. No waiting to see customer representative who was very friendly and professional. More

by mgiarrusso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that the check-in process was efficient and that you were met with friendly and professional service. We look forward to providing you with the same great experience during your next visit!

October 14, 2024

My experience with the service department of Honda Valley Stream was efficient, the services took a little longer than I excepted but overall I was happy. More

by ANN.ANISA1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Honda of Valley Stream responded

We're glad to hear that you were happy with the service at Honda Valley Stream, even though it took a little longer than expected. We appreciate your patience and look forward to serving you again in the future!

October 14, 2024

Mark provided excellent service —knowledgeable, friendly, and attentive. Highly recommend his assistance! Thank you, Mark! More

by fmshyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Mark provided knowledgeable, friendly, and attentive service. Your recommendation is much appreciated, and we'll be sure to pass along your thanks to Mark. We look forward to serving you again!

October 14, 2024

Excellent support from the Repair team, appreciated and should be acknowledged. Scheduling and notifications prompt and efficient. More

by WHEITSHUSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Honda of Valley Stream responded

We're glad to hear that the Repair team provided excellent support and that you found the scheduling and notifications efficient. We appreciate your recognition and will ensure the team is acknowledged for their great work. We look forward to assisting you again!

October 13, 2024

Guys were great. Service was very good. Would definitely go back. Very helpful. Word word More

by pfiffe1486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Josh
Oct 14, 2024 -

Honda of Valley Stream responded

We're glad to hear that the team provided great service and was very helpful. We look forward to welcoming you back in the future!

October 11, 2024

Do not give me the service and attention a customer support to received when they bring the vehicle in Stop over charging the woman customer Everytime i bring my car for service dealer they find someth More

by postlady56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Honda of Valley Stream responded

We apologize that your time with us was less than satisfactory. We wanted to reach out to you however, we are unable to locate you in our system with the username listed. We believe it is our job to keep the maintenance on your vehicle up to date. We follow the maintenance chart based on timing and mileage for every vehicle model we service. If you need more information, please reach out to us at 516-812-5302.

October 11, 2024

Kevin is an excellent service representative. He’s knowledgeable and patient and have the best interest for the customer More

by scshepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Honda of Valley Stream responded

We're glad to hear that Kevin provided such excellent service, putting your best interests first. We appreciate your trust and look forward to serving you again!

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