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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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November 08, 2024

Pleased with the service that I received from Honda. Honda was professional and had good customer service. More

by cmurphy657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Honda of Valley Stream responded

We’re glad to hear that you had a positive experience and felt well taken care of by our team! Providing professional and attentive service is always our goal. Thank you for your feedback, and we look forward to serving you again!

November 08, 2024

Fair and considerate follow through client explain process explain arrival call the client to inform More

by jdhipona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Honda of Valley Stream responded

We’re pleased to hear that you appreciated the clear communication and thoughtful follow-through from our team. Keeping clients informed throughout the process is important to us. Thank you for your feedback, and we look forward to assisting you again!

November 08, 2024

Excellent customer service demeanor and etiquette! Mr. Marcel and the shop completed my recall/oil change in record time. I will be returning to this dealship purely on those 2 reasons alone. More

by SYLVIAPODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Marcel and the team provided such efficient and courteous service! Completing your recall and oil change quickly while maintaining a professional approach is exactly what we strive for. Thank you for choosing us, and we look forward to your next visit!

November 08, 2024

Unprofessionally delivered the vehicle while the job wasn’t done at all. Waited more than 3 hours just to do a battery replacement and wiper. More

by Md Aynul Islam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Honda of Valley Stream responded

We are sorry that your experience with us was less than satisfactory. After doing some research, we found that there was a glitch in our internal system that delayed notification of approved work and then delayed the completion of the vehicle. We offer our sincere apologies for the technical difficulties experienced during your visit with us and hope to see you again.

November 08, 2024

Excellent experience. Good customer service and amazing people work there, will definitely recommend Valley Stream Honda for new buyers and someone who would love a good b More

by NARAYANKUMARDAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kazi Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent experience and felt well taken care of by our team. We appreciate your recommendation and look forward to welcoming new buyers for a great buying experience!

November 07, 2024

Very clean waiting room with plenty of seating and amenities. Everyone is friendly and very helpful. More

by ANTONIOIASEVOLI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Honda of Valley Stream responded

We’re glad you enjoyed the comfortable waiting area and amenities! It’s wonderful to know that our team’s friendliness and helpfulness made a positive impression. Thank you for sharing your experience, and we look forward to welcoming you back!

November 07, 2024

Briyanna was a great advisor, she was nice and polite 10/10. Keep up the great work More

by rjionne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re thrilled to hear that Briyanna provided outstanding service and made a positive impact on your experience. We’ll be sure to pass along your kind words, and we look forward to serving you again!

November 07, 2024

The attention was great and the place is always nice and clean,and is faster More

by eddimendez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Honda of Valley Stream responded

We’re pleased to hear that you enjoyed the attentive service, clean environment, and quick process. Thank you for your feedback, and we look forward to making your next visit just as positive!

November 06, 2024

It was good to wait for the service! ! Yeah , even coffee was good as well!! More

by kjoe1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Honda of Valley Stream responded

We’re glad to hear your wait was a positive experience! We aim to make every visit comfortable and pleasant. Thank you for sharing, and we look forward to welcoming you back!

November 06, 2024

She is very nice and had my car ready in a timely manner. Very helpful as well. More

by akhaldun123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Honda of Valley Stream responded

We’re glad to hear that Briyanna provided timely and helpful service, making your experience a positive one. Thank you for sharing, and we look forward to assisting you again in the future!

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