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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,199 Reviews

3,199 Reviews of Honda of Valley Stream - Service Center

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December 17, 2024

Everyone is professional! Place is clean if you want to wait for your car to be serviced. More

by ANIRABIN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Honda of Valley Stream responded

We’re glad to hear you had a positive experience with our team. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 17, 2024

When I picked up my car after the oil change was done, I didn’t think I had to inspect the outside of my car the same way they inspect my car when it’s dropped off. So when I got home I noticed a long scuff More

by barryheller.bh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Honda of Valley Stream responded

It was a pleasure speaking with you. We are pleased that our service manager was able to show you video proof via email that the damage on your vehicle did not happen during your visit. Thank you for being a loyal customer, and we look forward to working with you in the future.

December 17, 2024

Clara is always very polite, courteous and professional and is an asset to Honda of Valley Stream service Department. More

by SATRORAMDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Clara consistently provides professional service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 17, 2024

Great service . From. Check in , check out. Clara kept me informed on the service,timing . Well pleased. More

by armen748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Honda of Valley Stream responded

It’s great to know you were satisfied with the service and the environment. If you need any further assistance, feel free to reach out—we’re here to help!

December 17, 2024

Why do I need to sit around and wait for my service to be completed???? And no, I don't need a one-way ride and then pay Uber to get back to you!! You need to learn a thing or two from Tesla. They take More

by RONIYOSOFOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Honda of Valley Stream responded

We apologize that you are upset with the service you received. Our policy is to provide a ride to where you need to go which was offered at the time of your service appointment. Our clients are never required to stay and wait for their service, however a lot do because we have such a nice waiting area with refreshments for them. Take care!

December 17, 2024

Marcel was amazing. He kept his word on when he would get back to me and when I would receive my vehicle. Most service centers tell you they will call or text you and NE More

by LAURAWHITE624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Marcel provided exceptional service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 17, 2024

Service manager Willie was excellent as was Alex . They kept their promises and made my experience pleasant More

by ascope319
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that Willie and Alex provided excellent service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

Dec 19, 2024 -

ascope319 responded

I received excellent attention and service

December 16, 2024

From the entrance to the exit, all the workers were friendly, very professional and efficient. They took the time to inform me and welcome me. Thank you & Happy Holidays! More

by ANGELATETUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that you had a friendly, professional, and efficient experience from start to finish. Your appreciation means so much to us. Wishing you a wonderful and happy holiday season as well! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 12, 2024

I had an excellent experience with the honda service. The entire team was fantastic, and the service was top-notch. Kevin, in particular, was incredibly helpful, going above and beyond to ensure everythi More

by Fiona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re thrilled to hear that Kevin and the entire Honda service team provided exceptional care and ensured everything went smoothly. Your recommendation means a lot to us! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 12, 2024

Brandon was an excellent service representative who addressed my service needs in a very professional manner. I have purchased 3 Honda automobiles from this dealership over the years and have found t More

by JERRYFISH48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Honda of Valley Stream responded

Thank you for your kind feedback! We’re thrilled to hear that Brandon provided professional and attentive service. Your loyalty over the years and trust in our dealership mean so much to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

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