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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,201 Reviews

3,201 Reviews of Honda of Valley Stream - Service Center

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January 06, 2025

My appointment was 7:15 AM. When I got there, I was taking in promptly. The service manager was extremely courteous, very informative, and the wait was not long. The entire staf More

by shandsrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re glad to hear your early appointment went smoothly. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

January 06, 2025

Bought my Civic there in July 2023 and they did this recall promptly as well as complimentary oil change and tire rotation. Out by 10:30AM. Couldn't ask for anything more. More

by krasny11518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! If there’s anything else we can assist you with, don’t hesitate to reach out—we’re always here to help!

January 06, 2025

Bryanna was extremely helpful and pleasant. She also made me aware of the recall on my car and offered to make an appointment to bring my car back to get the car fixed. More

by sandraortiz3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! If you have any additional questions or need further help, don’t hesitate to reach out—we’re always here to assist!

January 05, 2025

Brandon and Ramo were courteous and professional. They kept their word with the timing of my car service. I will definitely be back. More

by nellyr28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramo
Jan 06, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! Your satisfaction means a lot to us, and we look forward to serving you again in the future. If there’s anything else we can assist you with, don’t hesitate to reach out!

January 05, 2025

I took my car for the fuel pump replacement as per Honda recall. This coming Monday, January 6th I have to take it back because if fuel smell in the passenger and driver cabin. The smell started after the f More

by ivanmendez1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Honda of Valley Stream responded

We are so glad that we could figure out that the issue was an exhaust leak that had nothing to do with the recall repair. We look forward to working with you again. Take care!

Jan 06, 2025 -

ivanmendez1952 responded

And the leak came after the fuel pump was replaced.

Jan 06, 2025 -

ivanmendez1952 responded

Thank you for the clarification.

January 04, 2025

Mark Skawinski Was very helpful from beginning to end. He was able to educate me and explain what was wrong with my car. He was able to rush the service knowing I needed it as soon as possible. Made my ex More

by Jennifer Lopezl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! It’s great to know he made your experience such a positive one. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

January 04, 2025

As always for both the staff and the service at Valley Staff is always great More

by ROMELIABROWN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear that both the staff and service continue to meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

January 04, 2025

The work completed as promise. The place is clean. The service advisor keep you updated what was goin on plus car has complimentary car wash More

by jsrosendo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

January 04, 2025

Marcel is excellent. He is very knowledgeable and attentive to what needs to be done with my car. He is on top of things so I do not have to wait extremely long to receiv More

by Amillionnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

January 03, 2025

WONDERFUL SERVICE AND WAITING AREA. CUSTOMER SERVICE IS KEY ALONG WITH CUMMUNICATION. HAVE 2 HONDAS More

by JIVRAJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! Your loyalty means a lot to us! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

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