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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,112 Reviews

3,112 Reviews of Honda of Valley Stream - Service Center

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January 07, 2025

Briyanna was great and helpful. Communicative and pleasant. 2 hours to complete basic service is too long. Need more staff or fewer daily appointments. More

by wbriangowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Honda of Valley Stream responded

Thank you for sharing your feedback! We appreciate your input on the service time and will take it into consideration as we strive to improve efficiency. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re here to help!

January 07, 2025

Since purchasing my car 3 years ago, I have always brought my car to this dealership. The reps are professional and tech are very informative. This dealership communicates recommended services to keep More

by marty2916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We’re delighted to hear that our team made your experiences positive. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re here to help!

January 07, 2025

Clara is terrific. ..best demeanor.. will request her as my advisor moving forward. She informed me that Honda was able to handle the recall which I agreed to so I could More

by joe@edit.city
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We’re delighted to hear that Clara made your experience a positive one. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re here to help!

January 07, 2025

Valley stream dealer is the best because everyone in there work the best…the attention is good and the people are friendly.. More

by miriam.mata64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We’re delighted to hear that our team made your experience a positive one. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re here to help!

January 06, 2025

Bryanna was extremely helpful and pleasant. She also made me aware of the recall on my car and offered to make an appointment to bring my car back to get the car fixed. More

by sandraortiz3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! If you have any additional questions or need further help, don’t hesitate to reach out—we’re always here to assist!

January 06, 2025

Bought my Civic there in July 2023 and they did this recall promptly as well as complimentary oil change and tire rotation. Out by 10:30AM. Couldn't ask for anything more. More

by krasny11518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! If there’s anything else we can assist you with, don’t hesitate to reach out—we’re always here to help!

January 06, 2025

Everyone was very helpful. We got just the car we needed at the right price. More

by josh@justic.net
Recommend Dealer
Yes
Employees Worked With
Nataly Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Honda of Valley Stream responded

We’re thrilled to hear that the team was helpful and you found the perfect car at the right price. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

January 06, 2025

My appointment was 7:15 AM. When I got there, I was taking in promptly. The service manager was extremely courteous, very informative, and the wait was not long. The entire staf More

by shandsrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re glad to hear your early appointment went smoothly. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

January 05, 2025

Brandon and Ramo were courteous and professional. They kept their word with the timing of my car service. I will definitely be back. More

by nellyr28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramo
Jan 06, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! Your satisfaction means a lot to us, and we look forward to serving you again in the future. If there’s anything else we can assist you with, don’t hesitate to reach out!

January 05, 2025

I took my car for the fuel pump replacement as per Honda recall. This coming Monday, January 6th I have to take it back because if fuel smell in the passenger and driver cabin. The smell started after the f More

by ivanmendez1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Honda of Valley Stream responded

We are so glad that we could figure out that the issue was an exhaust leak that had nothing to do with the recall repair. We look forward to working with you again. Take care!

Jan 06, 2025 -

ivanmendez1952 responded

And the leak came after the fuel pump was replaced.

Jan 06, 2025 -

ivanmendez1952 responded

Thank you for the clarification.

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