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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,262 Reviews
Call Service Center (516) 758-5396

3,262 Reviews of Honda of Valley Stream - Service Center

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April 15, 2025

Excellent customer support. Clara was professional and very polite. The loaner car was great to have. They were quick with serving my vehicle. More

by ray12582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're happy to hear Clara made your visit a pleasant one and that the process was both professional and efficient. If you ever need anything, please feel free to reach out!

April 15, 2025

I had to wait two hours for my oil change, the service was great but two hours is a bit too long !! More

by jschmoolz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your honest feedback. We're glad to hear you were satisfied with the service itself. We truly value your time and appreciate your patience. We are constantly working to service vehicles with the highest quality of work at a speed that doesn't sacrifice that. If there’s anything we can do to improve your next visit, please don’t hesitate to reach out!

April 15, 2025

Overall great experience. Briyanna was curious and professional. She was excellent at getting the services I needed for my car. More

by RC23SKDOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the great feedback. We're so glad that your overall experience was a positive one. If you ever need anything, we’re always here to help!

April 15, 2025

Excellence in customer service, Attentiveness, and caring. I would continue to get my vehicle serviced there More

by dawnroxanne3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Honda of Valley Stream responded

Hi there, We truly appreciate your kind words! It’s wonderful to hear that our team’s dedication and care made your experience a great one. We're grateful for your continued trust, and if there's ever anything you need, please don't hesitate to reach out!

April 15, 2025

Friendly associates and fast service. Good location for me. Clean waiting area with coffee provided. More

by jjjtam@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for taking the time to share your experience! We're glad you enjoyed the convenience, comfort, and welcoming atmosphere. If there's anything more we can do for you, please don’t hesitate to reach out!

April 14, 2025

Alex Marcel has been an advisor for a while and he is very dedicated, caring, informative, polite and looks after his customers. We have been customers of Honda of Valley Stream for many years and as lo More

by valstream
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for your continued loyalty. It means a lot to us to have earned your trust over the years, and we look forward to continuing to serve you!

April 14, 2025

I waited almost 3 hours for an oil change and that was with an appointment. More

by SSRIEFF404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Honda of Valley Stream responded

Thank you for your feedback. We're very sorry to hear that your visit took longer than expected—that’s not the experience we aim to provide. Your time is valuable, and we appreciate your patience and are always working to improve our timing. Please reach out if there’s anything we can do to make things right or assist you further.

April 14, 2025

Very professional staff members, keeping customers up to date on their vehicles service. I’ve been to the Valley Stream service center twice, no issues whatsoever. More

by TBOYLES68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Honda of Valley Stream responded

Hi, We truly appreciate your continued trust in our service center. It’s great to know our team has kept you well-informed and that your visits have been smooth. If there's ever anything you need, please feel free to reach out!

April 14, 2025

Brandon made my visit pleasant and timely. First time I was happy with service department. More

by TOBEGINS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Honda of Valley Stream responded

Hi there, We’re so glad to hear this visit stood out in a positive way! Brandon will appreciate the recognition. If you ever need anything moving forward, please don’t hesitate to reach out!

April 12, 2025

Good service and very reliable, everyone was very helpful and considerate. It’s a enjoyable experience. More

by Aiwen
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Honda of Valley Stream responded

Hi Aiwen, thank you for the kind words. We're so glad you had a reliable and enjoyable experience with helpful and considerate service. If you ever need anything, we’re always here for you!

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