Honda of Valley Stream - Service Center
Valley Stream, NY
3,209 Reviews of Honda of Valley Stream - Service Center
Love the waiting area, very comfortable. Brianna has a nice personality & kept me informed every step of the way. Brianna has a nice personality & kept me informed every step of the way. More
I was at the dealer re a recall notice for my 2021 CRV Hybrid. The only issue I had was I wasn't told I needed to have car manual with me. They needed it to place sticker in it that changed a page of th Hybrid. The only issue I had was I wasn't told I needed to have car manual with me. They needed it to place sticker in it that changed a page of the manual. As I don't keep it in the car, I had to return to the dealership a second time. Other then that service was good and the work was finished in the time I was told. More
People are knowledgeable, courteous, and show genuine interest any query I might have.. if I ask for a more immediate appointment, the rep will accommodate me. interest any query I might have.. if I ask for a more immediate appointment, the rep will accommodate me. More
Great . nice people and excellent service.the waiting area is comfortable and the waiting time was not long nice people and excellent service.the waiting area is comfortable and the waiting time was not long More
I had a great experience with the dealership. The process of giving my car and getting seen by an associate was quick and easy. Which was very surprising to me, I’ve been to other dealership shop The process of giving my car and getting seen by an associate was quick and easy. Which was very surprising to me, I’ve been to other dealership shops and have had terrible service. Mr Marcel is very professional and answered any questions i had. He is very prompt on replying to the text message update, and was a big help. Highly recommend! More
Mark was amazing. We made plans to do future maintenance as per his suggestion. Looking forward to having the work done at Valley Stream. We made plans to do future maintenance as per his suggestion. Looking forward to having the work done at Valley Stream. More
Service was good but some service items that were recommended seemed premature. Will review them and decide wisely. recommended seemed premature. Will review them and decide wisely. More
Mark was thorough in his explanation and ensured the necessary priorities were handled. The department ordered a Lyft car to transport me to the LIRR. necessary priorities were handled. The department ordered a Lyft car to transport me to the LIRR. More
Customer service was very pleasant…I was helped right away…it was pleasant experience overall…thank you away…it was pleasant experience overall…thank you More
They are slow and get no loaners. Never going there again. Didn’t have a car for 3 days and they still wouldn’t give me a loaner Never going there again. Didn’t have a car for 3 days and they still wouldn’t give me a loaner More