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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,262 Reviews

3,262 Reviews of Honda of Valley Stream - Service Center

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April 23, 2025

Helpful, pleasant, efficient, knowledgeable, professional, timely and informative! Clar.... was welcoming, filled out paper work for work to be done, communicated thoroughly what the mechanic More

by CLASSYGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the thoughtful feedback! We're so glad to hear your visit was smooth. It’s wonderful to know the team delivered a professional and informative experience. If you ever need anything else, please don’t hesitate to reach out!

April 23, 2025

Clara fully explained the process of servicing our car. we needed additional work which was explained in an email and we authorized the work via email after she disclosed the additional cost. No more playi More

by bkupfer22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your thoughtful feedback! We’re glad to hear your service visit felt smooth and transparent. Your input is valuable, and we understand how these added costs can impact your experience. If there’s anything more we can do, please don’t hesitate to reach out!

April 23, 2025

My experience was good. They worked on the car in the amount of time they said they would. Brandon was great. More

by Joebloom123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the feedback! We're glad everything went as expected and that Brandon provided great support during your visit. If there’s anything else we can assist with, please don’t hesitate to reach out!

April 20, 2025

Clara is the best! There are a lot of customers who smile and greet her and that is because she is the best. More

by Ms. B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We're so glad to hear Clara's warmth and dedication shine through. If there’s anything else we can do for you, please don’t hesitate to reach out!

April 18, 2025

The waiting area is set up for comfort or a temporary work space. The Bathrooms are always clean, coffee or tea always complementary for their customers. More

by SEUAT1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your thoughts! We’re glad to know the waiting area and amenities help make your visits more comfortable and convenient. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

April 18, 2025

Service was excellent and Brianna was very helpful. Car was ready when expected and I was very pleased. More

by JEG57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad to hear Brianna provided helpful support and that everything was ready right on time. If there’s anything else we can assist you with, please don’t hesitate to reach out!

April 18, 2025

I’m satisfied with car service provided by Valley Steam Honda. Service representative was helpful. More

by myeldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Honda of Valley Stream responded

Hi there, We’re glad to hear you had a positive experience with our service team. If there’s anything else you need, please don’t hesitate to reach out!

April 18, 2025

Brandon was a great host. He helped me with the lighting in my car, and he was also able to answer the questions that I had. More

by enedany06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Honda of Valley Stream responded

Hi Eneda, Thank you for the kind words! We're so glad Brandon was able to assist you and provide such a helpful experience. If you ever have more questions or need anything else, please don’t hesitate to reach out!

April 15, 2025

Overall, great experience with this dealership. Some initial setbacks but Juan and Josh made it right. I left happy with the service and with my car! More

by daniel.harvey3
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamal- License Surrender dude. The unsung hero!
Apr 15, 2025 -

Honda of Valley Stream responded

Hi Daniel, Thank you for sharing your experience! We're so glad everything came together in the end and that you drove off feeling good about your visit. If there's anything more we can do for you, don’t hesitate to reach out!

April 15, 2025

Alex Marcel is amazing. He is very caring and looks to help his customers. If you are in need of service ask for him More

by LUCKINA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're thrilled to hear Alex made such a positive impact during your visit. If you need anything in the future, please don’t hesitate to reach out!

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