Honda of Valley Stream - Service Center

Briyanna was very kind and helpful and service was quick and efficient, I have no complaints and efficient, I have no complaints More

Mark is Very helpful with any questions I might have on either of my 2 Honda vehicles. He keeps me informed on the status of my car that is being serviced, this one which was a Recall on my 2025 CRV. either of my 2 Honda vehicles. He keeps me informed on the status of my car that is being serviced, this one which was a Recall on my 2025 CRV. More

The service is excellent, no problem with me, good good good good good good good! good good good good good! More

Excellent service! Marcel was so attentive and efficient. He helped solve our problem and the work was completed in a timely manner. It was a great experience! Marcel was so attentive and efficient. He helped solve our problem and the work was completed in a timely manner. It was a great experience! More

I made 2 appointments to replace a recalled part. The first appointment (in October) was cancelled a day before because they “didn’t have the part available” at that time. I was told to try again in The first appointment (in October) was cancelled a day before because they “didn’t have the part available” at that time. I was told to try again in January, which I did. I called before my appointment to confirm they had the part and they confirmed that they did. Once I show up for my appointment, an employee informs me that they don’t have the part and they’re not sure when it’ll be delivered. I raised this issue to the manager, who somehow found the part approximately 45 minutes after my appointment time. It’s clear that there’s a lack of consideration for people’s time. I wouldn’t recommend this location. More

Very easy transaction and great sales people! I appreciated working with Gary Lin and not having to go back and forth trying to negotiate a deal. I appreciated working with Gary Lin and not having to go back and forth trying to negotiate a deal. More

Was able to replace a part that was making noise on the engine and it was covered by warranty. Helpful staff and communicated with me the whole way to make sure I didn’t get charged for anything that I did engine and it was covered by warranty. Helpful staff and communicated with me the whole way to make sure I didn’t get charged for anything that I did not want done to my car. Work was completed in reasonable time, dropped off Saturday afternoon and picked up Monday morning. More

Kevan was great and answered all of my questions. The issue at hand is that I was not notified in person/text/paperwork that I needed to look into my brake fluid which was very dirty and needed to be The issue at hand is that I was not notified in person/text/paperwork that I needed to look into my brake fluid which was very dirty and needed to be handled asap. Now I had to make another appointment and lose a day of my free time to come back and deal with this. Other times the service center would tell me these things while I am waiting on my car but this time I got nothing More

Very courteous and excellent service. Car was taken at time of appointment and picked up at promised time Car was taken at time of appointment and picked up at promised time More

wonderful , customer service is spectacular and the service advisor was the sweetest and most helpful service advisor was the sweetest and most helpful More