Honda of Valley Stream - Service Center

Service was faster than expected. Kevin was quick with the service process and called me as soon as my car was ready. Kevin was quick with the service process and called me as soon as my car was ready. More

Having Honda of Valley Stream’s Advisor Alex Marcel is a guarantee that your vehicle is in good hands. This person is professional, knowledgeable, honest and has a good sense of humor. I have been relying o guarantee that your vehicle is in good hands. This person is professional, knowledgeable, honest and has a good sense of humor. I have been relying on Mr. Marcel and Honda of Valley Stream car technicians for nearly a decade - without disappointment. In fact, if Honda of Valley Stream takes non-Honda branded cars, go there if you want your vehicle to perform at its best! More

Mark was really thorough, knowledgeable and efficient. I appreciate he took care of my recall issue I appreciate he took care of my recall issue More

Disappointing Experience with Honda of Valley Stream I recently had a repair done at Honda of Valley Stream on my 1995 Honda Accord, where they installed a used part purchased from eBay. While I was info recently had a repair done at Honda of Valley Stream on my 1995 Honda Accord, where they installed a used part purchased from eBay. While I was informed beforehand that they wouldn't be responsible for the part's functionality since it's not a new Honda or aftermarket part, I wasn't told that I'd have to pay extra to remove the part if it didn't work. Unfortunately, the part turned out to be defective, and the dealer is now charging me again to remove it and reinstall the original part, an additional $427.44. I find this unacceptable, especially since they're aware of the part's condition and should take responsibility for correcting the issue. The lack of transparency about the potential additional costs and the dealer's unwillingness to make things right without extra charges are disappointing. As a customer, I expect honesty and fairness in the repair process. To improve, Honda of Valley Stream should consider providing clearer disclosure about potential additional costs and taking responsibility for correcting issues related to repairs, even if the part is used. Rating: 1 Recommendation: Be cautious when using this dealer, especially if you're purchasing used parts. Make sure to ask about all potential costs and consequences beforehand. More

It was a very good service and not a long wait with this service thank you service thank you More

I called to have recalled service on my 2018 pilot, Brianna was wonderful in helping me set appointment and answered all my questions,Also followed up when my car was ready Brianna was wonderful in helping me set appointment and answered all my questions,Also followed up when my car was ready More

Very efficient operation, from dropping off the car to pickup. I was pleased with the service. pickup. I was pleased with the service. More

Excellent customer service, beautiful selection. Amazing amount of patience and communication skills. Would definitely recommend. Amazing amount of patience and communication skills. Would definitely recommend. More