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Honda of Valley Stream

Valley Stream, NY

4.6
3,807 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,807 reviews

November 12, 2024

Advisors were very kind and repairs were done in a timely manner. Would recommend to firends More

by YHYUNGI54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Honda of Valley Stream responded

We’re pleased to hear that our advisors provided friendly service and that your repairs were completed promptly. Thank you for your recommendation, and we look forward to assisting you and your friends in the future!

November 11, 2024

My adviser was nice to me and explained to me what I had to be done for my car in future She was so good I hope next time I got her again More

by Mercier DJhonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Honda of Valley Stream responded

We’re glad to hear that your advisor provided such clear and helpful guidance on your car’s future needs. It's wonderful to know you’d like to work with her again, and we’ll do our best to make that happen. Thank you for sharing your experience, and we look forward to your next visit!

November 11, 2024

Great and Honest Team. Accurate estimates. Awesome, customer sercive repenstatvies. Highly recommended dealership. I would highly recommend this dealership and definitely More

by Raza.Zeshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear that our team provided honest service, accurate estimates, and excellent customer care. We appreciate your recommendation and look forward to supporting all your future vehicle needs!

November 10, 2024

About a 2 hour stay for inspection and oil change. Honda still does not have the fuel pump that was recalled over a year ago. My car is in that category. Not happy about that. It was ordered for m More

by RNSENTER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Honda of Valley Stream responded

We understand your concern about the fuel pump recall delay. Honda has faced parts shortages, causing extended wait times. Thank you for your patience - we hope to see you again soon.

November 10, 2024

Joshua Robert and Chris John did a wonderful job they makes me feel like family More

by tavoy1974@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris John
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Joshua and Chris made you feel right at home! Creating a welcoming, family-like atmosphere is what we strive for. Thank you for sharing your experience, and we look forward to seeing you again!

November 09, 2024

Kevin was very helpful and informative. The service was also very quick. Would definitely go again More

by Cliffton.edouard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Honda of Valley Stream responded

We’re glad to hear that Kevin provided helpful insights and that your service was quick and efficient! Thank you for your kind words, and we look forward to welcoming you back in the future!

November 09, 2024

I have bought three cars within last year. Out of all Kazi stand on top patience , clarity and professional approach . More

by manynayyar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kazi Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Kazi's patience, clarity, and professionalism made such a positive impact. Congratulations on your recent purchases, and we look forward to continuing to provide excellent service!

November 09, 2024

I left a message for the service manager about an issue and called 3 times and never received a returned call. Very disappointing. More

by GLROSE1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We have been unable to locate you in our systems. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

November 08, 2024

Excellent customer service demeanor and etiquette! Mr. Marcel and the shop completed my recall/oil change in record time. I will be returning to this dealship purely on those 2 reasons alone. More

by SYLVIAPODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Marcel and the team provided such efficient and courteous service! Completing your recall and oil change quickly while maintaining a professional approach is exactly what we strive for. Thank you for choosing us, and we look forward to your next visit!

November 08, 2024

Excellent service Great Friendly Conversation Friendly environment Professionally Humble Honest Caring Cooperative Kind We highly recommend for everyone. More

by shabbarrizvi2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kazi Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Honda of Valley Stream responded

Thank you for sharing such kind words! We’re thrilled to hear that our team provided a welcoming, professional, and caring experience. Your recommendation means a lot to us, and we’re here to continue delivering exceptional service whenever you need it. Looking forward to seeing you again!

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