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Honda of Valley Stream

Valley Stream, NY

4.6
3,819 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,819 reviews

August 01, 2024

Nice ambience, Great employees very helpful, Quick and very efficient service. Amazing complementary Coffee. Overall Great customer service More

by JORDANBIGGS2154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lancaster JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you enjoyed the ambiance and found our employees helpful. It's great to know that you experienced quick and efficient service and enjoyed our complimentary coffee. Thank you for your kind words, and we look forward to serving you again with great customer service!

August 01, 2024

Car was taken in at appointment time. Agent was efficient and explained options, etc. service took a reasonable amount of time. More

by ldadsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Honda of Valley Stream responded

We're glad to hear your appointment was timely and that our agent provided clear explanations of your options. It's great to know that the service was completed in a reasonable amount of time. Thank you for your feedback, and we look forward to serving you again!

July 31, 2024

This dealership truly helps in assisting its customers in finding what they need at every purchase. More

by alexiscurcio44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your kind words. We're dedicated to helping our customers find exactly what they need with each purchase. Your satisfaction is our top priority, and we're glad to have met your expectations. We look forward to assisting you again in the future!

July 31, 2024

I had a great experience at Honda. Excellent customer service. And very professional. They kept me informed while I I was waiting for my vehicle. More

by RASO0924@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

We're pleased to hear that you had a great experience with us. Excellent customer service and professionalism are our priorities, and we're glad to know we met your expectations. Keeping you informed during your wait is important to us. Thank you for your feedback, and we look forward to serving you again!

July 31, 2024

Clara is WONDERFUL! ! Clara keeps me posted on the progress of my car. My car is having intermittent Apple CarPlay issues. The CarPlay works, I hit a bump and it goes o More

by alicelngbch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that Clara has been wonderful in keeping you informed and providing pleasant and professional service. We apologize for the ongoing issues with your Apple CarPlay. We understand how frustrating intermittent problems can be, and we're committed to resolving this for you. We're sorry to hear that the issue persisted after the initial repair. Kevin and Clara will continue to work together to diagnose and fix the problem. We appreciate your patience and understanding and will do our best to ensure your CarPlay is functioning correctly. Thank you for bringing this to our attention, and we look forward to resolving it for you soon.

July 31, 2024

Very good. Fast service clean neat. Professional good hours local good Knowledgeable Should give rental car is service will be extended More

by EHOLSTE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're pleased to hear that you found our service to be fast, clean, neat, and professional. We appreciate your suggestion about offering rental cars for extended service times and will take it into consideration. Your satisfaction is important to us, and we're glad to serve our local community with knowledgeable staff and convenient hours. We look forward to continuing to meet your needs!

July 31, 2024

The best Honda service ever. Brandon is very professional and knowledgeable.Service center was very clean, More

by darla4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you had the best Honda service experience ever. It's great to know that Brandon's professionalism and knowledge made a positive impact. We also appreciate your recognition of our clean service center. We look forward to serving you again!

July 31, 2024

Thank you! Super easy and comfortable waiting area. I got some work done and waited for my car to be ready. More

by ryan.thomas.kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our waiting area easy and comfortable. It's great to know you were able to get some work done while waiting for your car. We look forward to serving you again in the future!

July 31, 2024

Dealership is good. Did not like that I had to wait about 10 minutes for a person from the service department to take my paperwork, especially since I was the only perso More

by morniercharrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that Mark provided professional service and quickly processed your paperwork, even though there was a wait initially. We apologize for the delay you experienced and appreciate your understanding. Your comments will help us improve our service. Thank you for choosing our dealership, and we look forward to serving you again!

July 31, 2024

Alex Marcel greeted me with a friendly attitude as a first timer. He created the work order thoroughly as requested and explained what the mechanic discovered during the service. To my surprise, my 8 mo More

by dc5644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience with Alex Marcel.. We're pleased to hear that he greeted you with a friendly attitude and thoroughly created your work order as requested. It's great to know that he and the mechanic took the time to explain the low voltage battery issue in your vehicle. Your feedback helps us improve, and we look forward to serving you again in the future!

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