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Honda of Valley Stream

Valley Stream, NY

4.6
3,819 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,819 reviews

August 07, 2024

Service was wonderful. Quick and straight to the point. I left with no questions or concerns! More

by ty62388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juju
Aug 07, 2024 -

Honda of Valley Stream responded

We're glad to hear you had a wonderful experience with our service! It's great to know everything was handled quickly and efficiently, leaving you with no questions or concerns. Thank you for your feedback!

August 07, 2024

Alex got me in & out of the service dept. with a helpful smile on his face and one on mine. :-) More

by msecondbest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Alex provided you with efficient service and a friendly smile. Your satisfaction means a lot to us. Thank you for sharing your positive experience! 😊

August 07, 2024

Mark was great to work with. He was informative and easy to work with. Thank you. More

by KSWAN500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience with Mark! We're glad to hear that he was informative and easy to work with. We appreciate your feedback and look forward to serving you again!

August 07, 2024

Clara was accommodating and friendly. She also listened patiently and went above and beyond to ensure my satisfaction. More

by Davoncci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Clara was accommodating, friendly, and attentive to your needs. It's wonderful to know she went above and beyond to ensure your satisfaction. We look forward to serving you again!

August 07, 2024

I was told that I was only allowed one way car service. Lies. Very Disappointed More

by mchcangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Honda of Valley Stream responded

There seems to be a miscommunication somewhere during the 5 years we have serviced your vehicle. We have never offered two-way service. We have always offered only one way service. Please reach out if you need more information.

August 06, 2024

Brianna demonstrated elected customer service to me. She made sure everything I requested was taken care of. Care of care was done in a timely manner More

by bloomot
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Brianna provided excellent customer service and ensured all your requests were taken care of promptly. Thank you for your feedback, and we look forward to serving you again!

August 06, 2024

It was very good people were very pleasant and professional. Only wish they had more comfortable seats in the waiting area. More

by gam3330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that our team was pleasant and professional. We appreciate your suggestion about the seating in the waiting area and will take it into consideration to improve your experience. We look forward to serving you again!

August 05, 2024

Mr. Alex Marcel continues to be an EXCELLENT Service representative over the years. His STELLAR/EXCELLENT Service is the primary reason why my wife & I return to have our Honda serviced at Honda of Val More

by DENNISKEA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Honda of Valley Stream responded

Thank you for your continued trust and loyalty! We're thrilled to hear that Mr. Alex Marcel's stellar service keeps you and your wife returning to us. We appreciate your kind words and look forward to continuing to provide you with excellent service.

August 05, 2024

I have found this Honda dealership to be honest and efficient. The service reps are courteous and professional. More

by 2001SUMMERDAZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're pleased to hear that you find our dealership honest and efficient, with courteous and professional service reps. We appreciate your trust and look forward to serving you again in the future!

August 05, 2024

Marcel was informative, and very helpful during my repairs. He was patient and spoke in a way easy for me to understand. More

by aryanashby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience. We're glad to hear that Marcel was informative, helpful, and patient, making the repair process easy to understand. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again!

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