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Honda of Valley Stream
Valley Stream, NY
3,573 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come!
Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business.
We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond.
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,573 reviews
December 26, 2020
I towed my car to Honda to have the bumper checked because it was hanging, picked It up and had to come back twice because the person who fixed the car did not mention the underlining was missing. als because it was hanging, picked It up and had to come back twice because the person who fixed the car did not mention the underlining was missing. also It was not fixed correctly due to the underlining once ordered and put in was not clipped in. It was hanging! The new manager when originally came had poor customer service without empathy for the scenario. The labor charge was so expensive with poor service. Had to make freq travels back and forth and had to examine my care myself. Marcel had good customer service . The manager was not helpful. More
by MSCAMILLEG
Verified CustomerEmployees Worked With
December 25, 2020
Wonderful person to talk to it’s good to see Alex there because I have been coming there for a long time I have owned three Honda since 1990 a CRV and two pilots also a civic I remember the Service area wa because I have been coming there for a long time I have owned three Honda since 1990 a CRV and two pilots also a civic I remember the Service area was the sales room long time huh. More
by MARTINRICKETTS
Employees Worked With
December 25, 2020
Verry happy and excelente service thank you l am so happy and The play is verry confortable The Service an everything y perfecto 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊. God blues happy and The play is verry confortable The Service an everything y perfecto 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊. God blues More
by 73MELANIE
December 25, 2020
The folks at both sales and service are always a delight. They go above and beyond to help me every time I come in for anything They go above and beyond to help me every time I come in for anything More
by AJ1993
December 25, 2020
Nothing was done to my car, charged for 5 mins of so called labor, no communication,had my car all day wasted my time. Never will go back to that place so disorganized, useless horrible managers. The re called labor, no communication,had my car all day wasted my time. Never will go back to that place so disorganized, useless horrible managers. The representative didn’t even call me to let me know she(Clara) was leaving and someone will be taking over my account.I paid for remote starter when I purchased the vehicle , it stopped working after my battery died I asked to have it looked at they said they don’t look at aftermarket stuff it was installed by them. They didn’t even explain to me the issues with my abs system until I came back demanding to speaking to a manager.then he told me my part will cost a lot I said no one told me it need replacement because I would pay to get it done. They just gave me back my car and said come back after the holidays That’s ridiculous. My car sat in the parking lot never touched until came in to get my car back they said we’ll check it now after 5 mins they charged me for 1 hr of labor when my car wasn’t checked for 1 hr. They’re horrible, disorganized ,no communication. Managers do not talk to customers if they have concerns you have to demand to speak to one because their hiding in their office. Also the manager tried to lie and say I didn’t have an appointment when I have two appointments booked one for 12/17 I rescheduled to 12/22 lied said I was a walk in I have an email and text message reminder for my appointments. He’s liar and thief charge people money for services not done. I will never purchase another Honda vehicle again the service center employees are horrible do not provide services and charge for labor.NEVER had a dealership tell me to come back after the holidays when Im having sensor problems. More
by KB
December 24, 2020
Clara was as sweet as can be and kept me apprised of the status of the work being done on my car. The service was done in a timely manner. status of the work being done on my car. The service was done in a timely manner. More
by webfordeb
Employees Worked With
December 24, 2020
Juju and jessica waters was the best they really helped me out on finding a car that best suites me and my payments.. i will definitely tell people about them me out on finding a car that best suites me and my payments.. i will definitely tell people about them More
by BAILEYVICTORIN01
December 23, 2020
Great help, easy process, friendly staff. Made the process pain free. Will continue to come back to valley stream Honda and recommend to others too process pain free. Will continue to come back to valley stream Honda and recommend to others too More
by GIOVANNI.INSUASTI
December 23, 2020
My 1st time taking my car to this location. I was surprise with the service the professionalism and the greeting. Also was impress had clean and organize. surprise with the service the professionalism and the greeting. Also was impress had clean and organize. More
by SLICKWIL123
December 23, 2020
It's my second time using the Valley Stream Honda service center. They provide excellent service. The process is smooth and their staff is friendly. center. They provide excellent service. The process is smooth and their staff is friendly. More
by CB
Employees Worked With
