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Honda of Valley Stream

Valley Stream, NY

4.6
3,814 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,814 reviews

September 12, 2024

I think it's great 👍it's was on time my car wasfeeling great good 👌 More

by MAUREENNIXON16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your car is running great and that everything was on time. We look forward to serving you again!

September 12, 2024

THE INSPECTION AND OIL CHANGE WAS DONE IN A TIMELY MANNER. ALEX WAS VERY PROFESSIONAL AND KNOWLEDGEABLE. More

by MARVISK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Alex provided professional and knowledgeable service and that the inspection and oil change were completed promptly. We look forward to assisting you again!

September 12, 2024

The only concern I have is they do not honor a car wash after service. When I came for my recall on seat belts they did give me a car wash. What happened? More

by terrypalladino
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Honda of Valley Stream responded

Thank you for bringing this to our attention. We understand your concern about the inconsistency with the car wash service. We'll look into this to ensure a more consistent experience moving forward. We appreciate your feedback and your patience as we work to improve.

September 12, 2024

Needed front brakes, got front brakes. In and out in 2 hours. No sales pressure! More

by CRISCLINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your brake service was completed quickly and without any pressure. We appreciate your trust and look forward to serving you again in the future!

September 12, 2024

I went to another Honda dealership last week (I've been going there for 5 years, issues). The rep was rude. They didn't run diagnostics despite car being dropped off at 9AM, said perhaps the next day or More

by NT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience with us. We're glad to hear that you were happy with the service, communication, and our team after switching to our dealership. We're committed to providing excellent service and appreciate your trust in us. We look forward to continuing to meet your expectations!

September 12, 2024

Good customer service. Great service. The wait is definitely not too long. I was quite satisfied. More

by BSAMSON712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you were satisfied with the service and found the wait time reasonable. We appreciate your trust and look forward to serving you again!

September 11, 2024

Quick service, polite customer service, was told how long the wait would be and they were exact. Definitely glad to have switched from previous dealer. More

by dvel770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that the service was quick, the team was polite, and everything went exactly as promised. We're happy you made the switch, and we look forward to continuing to provide you with great service!

September 11, 2024

Clara was very professional and courteous! She took her time to explain the process and told us what to expect. She came and got us once the service was complete. My husband and I were very im More

by bartmccall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're delighted to hear that Clara provided professional and courteous service and that you and your husband were impressed with her attention to detail. We look forward to serving you again!

September 11, 2024

Mark was great . The wait time for the service was not great . I had an oil change. More

by fontanecaviness
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Mark provided great service, and we apologize for the longer wait time. We'll work on improving the efficiency, and we appreciate your patience. Looking forward to serving you better next time!

September 11, 2024

it was a very pleasant experience Briyanna Jones was extremely helpful and the service was fast More

by tony835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Honda of Valley Stream responded

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us. It looks like there might have been a mix-up with the star rating, as your review sounds like a 5-star experience. If you have a moment to update the rating, we would greatly appreciate it! Regardless, we're happy you had a great experience and look forward to serving you again in the future.

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