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Honda of Valley Stream

Valley Stream, NY

4.6
3,692 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,692 reviews

July 09, 2021

Not sure if this is a duplicate But finally after three attempts at getting my air conditioning to work, I was successful on the third occasion. I appreciate the service representative, Marcel, who was ab More

by GEEMA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Honda of Valley Stream responded

Thank you so much for your patience. We're glad we were able to remedy the situation.

July 09, 2021

Marcel and the individual working at the Cashier's Desk were extremely good-humored and pleasant. I would hope to be lucky enough to interact with each of these individuals on my next visit. More

by MVMIRANDA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Honda of Valley Stream responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream.

July 09, 2021

The dealership is very professional and fast with their services. They’re very careful with their job. They’re very friendly and respectful to their customers. More

by queenoparaji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Jul 12, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream. We appreciate it and look forward to working with you again in the future!

July 08, 2021

I highly recommend. My repairs were dealt with professional service and explained clearly. Work was done in a timely manner. Waiting area was clean and comfortable More

by ladydee1194
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
Jul 08, 2021 -

Honda of Valley Stream responded

Thank you so much for your kind words and rating Honda of Valley Stream 5-stars. We appreciate the recommendation and look forward to working with you again in the future!

July 07, 2021

Steve Calderone has been our sales representative for 6 cars, he is honest, knowledgeable and patient to our needs, he is an asset to Honda of Valley Stream. The service representatives have been very help More

by sanmar8600
Recommend Dealer
Yes
Employees Worked With
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Felix
Jul 08, 2021 -

Honda of Valley Stream responded

Thank you so much for your kind words and rating Honda of Valley Stream 5-stars. We appreciate the loyalty and look forward to working with you again in the future when it's time for your 7th car!

July 05, 2021

The service is good but too pricey. Appointment dates too long. Parts and labor costs have skyrocketed since CoronaVirus. Don’t understand why! Service management should look and address this concerns. Thank More

by ckuy228
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2021

Salesperson Rabi Khan was helpful & to the point. He helped us through all the process. Finance department was ok but need to be more professional. More

by JUBER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rabi Khan
Jul 08, 2021 -

Honda of Valley Stream responded

Juber - thank you for taking the time to rate and review Honda of Valley Stream. We appreciate the feedback!

July 05, 2021

Normally things are good and waiting area is nice. My last service visit however, I waited an additional 2 hours after the work to vehicle was fully completed due to lack of awareness of Service Dept Rep More

by Honda_Owner_Since_2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Honda of Valley Stream responded

We apologize your experience at Honda of Valley Stream was unsatisfactory. Please reach out to the service manager so they may work to resolve your situation. Thank you, Willie Mejia, Service Manager, (516) 285 6655, servicemanager@hondaofvalleystream.com

July 05, 2021

Excellent customer service and sales department. Steve Calderone is an exceptional salesperson. Thank More

by cindala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Honda of Valley Stream responded

Thank you so much for your kind words and rating Honda of Valley Stream 5-stars. We appreciate it and look forward to working with you again in the future!

July 05, 2021

I found that the service representative was very attentive to my situation with my tire. I was pleased with the service I received. Thank you More

by TALIBA1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwone
Jul 08, 2021 -

Honda of Valley Stream responded

Thank you so much for your kind words and rating Honda of Valley Stream 5-stars. We appreciate it and look forward to working with you again in the future!

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