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Honda of Valley Stream
Valley Stream, NY
3,662 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come!
Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business.
We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond.
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,662 reviews
February 13, 2022
My sales representative is one of the best at Honda, he not just looks about Honda’s well being he also takes care of his clients, Alex is number one to me and I know others view him the same way. Alex mak not just looks about Honda’s well being he also takes care of his clients, Alex is number one to me and I know others view him the same way. Alex makes sure before handing your vehicle is up and ready, and he makes sure to tell you that “you have to get it done before too late or else it’s gonna get worse so therefore you know that this person, your representative is one who is looking out for you , cares about you and cares about your vehicle and cares what happens to you and your vehicle, hopefully there will be more like him and I don’t want him to ever change, he’s simply the best better than anyone else, anyone I’ve ever met, thanks Honda for Alex More
by Iline Blearie
Verified CustomerEmployees Worked With
February 11, 2022
They was very Patient and kind. They help me with my car and a speedy time Manor wish I was very happy with that was very nice polite and professional and a speedy time Manor wish I was very happy with that was very nice polite and professional More
by tyshikacharles
Employees Worked With
Other Employees :
David Palmer, Joseph Agbato, Cedric Stewart -Parris
February 11, 2022
Showroom was in excellent condition & salesperson Steve was very thorough as was the technician who reviewed the many features of our car and paired up our smart phones. was very thorough as was the technician who reviewed the many features of our car and paired up our smart phones. More
by fjc69grad
February 11, 2022
Service was quick and smooth. The wait was quicker than at any regular oil change place and most importantly the service and professionalism by the staff was outstanding. at any regular oil change place and most importantly the service and professionalism by the staff was outstanding. More
by postluca
Employees Worked With
David Palmer
February 11, 2022
First it was easy to make an appointment with the dealership,during the appointment they were helpful,efficient and quick.👍🏾 dealership,during the appointment they were helpful,efficient and quick.👍🏾 More
by ronycasseus05
Employees Worked With
don’t remember the name
February 10, 2022
Had a great relationship with them for over 20 years Had a great relationship with them for over 20 years and this is what happened, I paid over 500 dollars to fix the plastic on on my power seat Had a great relationship with them for over 20 years and this is what happened, I paid over 500 dollars to fix the plastic on on my power seat 18 months ago maybe more a few weeks after they had to fix again cause it fell off, this happened 3 or 4 more times i knew the year was coming to an end when the warranty was coming to end I told Clara an advisor , she told she was gonna talk to the manger, then months later now its August she said she order the part for me, I Went in this week for an oil change, I asked when is my seat part coming in, Clara wasn't in that day so I went home got a text Honda customer the lady Antwone and says this is Antwone from Honda of Valley Stream. I am conducting a FOLLOW UP to see if the work was done to your SATISFACTION. Please contact me if your service was not a 5 STAR service at (516) 812-5387. You will also be receiving a survey from American Honda about your repairs, if there were problems, please contact me prior to filling out the survey so that I can help. My office hours are Mon-Thurs 10-3 and Friday 8-12.. I Texted my issues with my seat to Antwone and she said it's done the warranty void, then I got mad and I text her back Clara ordered me the part I thought they were gonna repair it because it was never properly repaired for 500 dollars I wish I can post pics of the seat but can't do on this site, when I told Antwone, Clara ordered me the part in August Antwone she said she will talk to Will , Then Antwone texted me back it was fixed on courtesy which it was fixed, wasn't properly and I paid 500 dollar so what good will about that?, then I got so mad I texted back what is courtesy when I paid 500 bucks then I said "ARE GONNA FIX MY EFFIN CAR " she calls me right back cursed me out the rudest person I ever dealt with, so long story I spoke to Will he said my discount to fix again I said how much he said 73 dollars he made my appointment so he knew I was fixing it there for 73 I dropped the car off in the morning got a ride back home, I'm home for an hour Honda service says you have to pay for labor so now it's over 200 dollars, Will made me feel he was gonna do it for 73 dollars , this cost me 700 dollars, and still doesn't look that great it's gonna fall off again, horrible experience gave me lots stress aggrevation ,I even spoke to Jay Rosenthal and he doesn't care, I dealt with this dealership for over 20 years I got my family to go there and buy cars there and get service there and it use to be a pleasure to deal with them about 2 years ago they got all new people and it's not what it was ,I'm gonna address my concerns to Honda USA and everyone else I know that goes there .. Sorry a 20 year relationship has to end because there cheap and don't do the the right this WORST CUSTOMER SERVICE More
by JOe
Employees Worked With
February 09, 2022
Excellent service, always friendly attitudes, willingness to help. The staff will take the time to go over and explain problems in great details and provide recommendations. Especially the ladies behind the to help. The staff will take the time to go over and explain problems in great details and provide recommendations. Especially the ladies behind the counter when paying for services rendered - they are a delight to speak with and I find myself always smiling when leaving More
by LOUIE61797
Employees Worked With
