Honda of Valley Stream

Disappointing Experience with Honda of Valley Stream I recently had a repair done at Honda of Valley Stream on my 1995 Honda Accord, where they installed a used part purchased from eBay. While I was info recently had a repair done at Honda of Valley Stream on my 1995 Honda Accord, where they installed a used part purchased from eBay. While I was informed beforehand that they wouldn't be responsible for the part's functionality since it's not a new Honda or aftermarket part, I wasn't told that I'd have to pay extra to remove the part if it didn't work. Unfortunately, the part turned out to be defective, and the dealer is now charging me again to remove it and reinstall the original part, an additional $427.44. I find this unacceptable, especially since they're aware of the part's condition and should take responsibility for correcting the issue. The lack of transparency about the potential additional costs and the dealer's unwillingness to make things right without extra charges are disappointing. As a customer, I expect honesty and fairness in the repair process. To improve, Honda of Valley Stream should consider providing clearer disclosure about potential additional costs and taking responsibility for correcting issues related to repairs, even if the part is used. Rating: 1 Recommendation: Be cautious when using this dealer, especially if you're purchasing used parts. Make sure to ask about all potential costs and consequences beforehand. More

I have purchased several Hondas from this dealership, from Chris Parlow and, most recently, Steve Calderone. The buying process is easy and stress free. They are the consummate professionals and deliver from Chris Parlow and, most recently, Steve Calderone. The buying process is easy and stress free. They are the consummate professionals and deliver on what they say, when they say it. I wouldn’t buy another model car from anywhere else. Honda of Valley Stream is a neighborhood treasure. More

This dealership’s everything was excellent and very professional. Specifically sales rep Kazi Kamal was awesome. professional. Specifically sales rep Kazi Kamal was awesome. More

Clean, organized, well run Service Department. Professional, polite staff that values customers. Will return again. Professional, polite staff that values customers. Will return again. More

No headache, strait to the point. Tried many other Honda dealers and went with Valley Stream and picked up 2 cars. Bill is the guy to see! Tried many other Honda dealers and went with Valley Stream and picked up 2 cars. Bill is the guy to see! More

It was a great experience specially with Kazi, very nice guy and try his best to get the deal works for us by involving Jay (GM of the store). guy and try his best to get the deal works for us by involving Jay (GM of the store). More

Went in due to two recalls on my car and Briyanna assisted me with this. Said it would be about 2 1/2 hours and that was exactly it. She was efficient and friendly as was everyone there that I c assisted me with this. Said it would be about 2 1/2 hours and that was exactly it. She was efficient and friendly as was everyone there that I came in contact with. More

The service was very quick and good. They assured me they found the problem and fixed it. They assured me they found the problem and fixed it. More

You guys are great. . that covers everything definitely I would recommend this place to my friends and family 👍🏻 . that covers everything definitely I would recommend this place to my friends and family 👍🏻 More

Very nice staff. Work completed on time. Chairs showing their ware and tare. The end. Work completed on time. Chairs showing their ware and tare. The end. More