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Honda of Valley Stream

Valley Stream, NY

4.6
3,801 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,801 reviews

November 18, 2024

Service was acceptable. . will return for future service. No further comment at this time, thank you. More

by MACDD03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Honda of Valley Stream responded

We appreciate your visit and look forward to serving you again in the future. If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know.

November 18, 2024

The car was evaluated very quickly. Clara informed me what the issue was and she made reasonable cost adjustments More

by revo2201
Service Time
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad we could meet your expectations and look forward to assisting you again in the future!

November 18, 2024

It was a great experience through great customer service due to Brianna being a great help! More

by ralahmcnair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Lancaster JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re thrilled to hear that Brianna’s exceptional assistance made your visit so positive. We look forward to providing you with great service again in the future!

November 16, 2024

Professional service, excellent communication throughout the entire service. I loved the new thing when I received the picture of the part that had to be replaced in a message to approve additional service. More

by V. Hostiuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Honda of Valley Stream responded

Thank you for your fantastic feedback! Your trust means everything to us, and we look forward to serving you again in the future!

November 15, 2024

Thw service was quick and simple. Was given all the info needed and luckily i was under warranty. More

by ralphgarat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Honda of Valley Stream responded

We're glad to hear your service was quick and straightforward, and that everything was covered under warranty. If you need anything else, we’re always here to help. See you next time!

November 14, 2024

Brought in to fix issues and they are very expensive and creative an other issue. I brought it back for them to check it but they said there isn't a problem and my car is old so its normal. I didn't have More

by RAJESHKALELKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Skawinsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Honda of Valley Stream responded

We do understand your frustration, however we had both an advisor and technician ride along with you and neither one found a problem. We are more than happy to diagnose and repair anything on your vehicle, but at this time, we are unable to find a problem. Come see us again if you have further questions.

Nov 19, 2024 -

RAJESHKALELKAR responded

I did not ride with your advisor. I dropped off car. Let me know when I can come by and I'll show you the problem.

November 14, 2024

My experience at Honda of VS. was a pleasant one. Briyanna’s kindness, and helpfulness was so appreciated. She explained everything in detail to me, wonderful customer service. More

by michellebiscuit65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're so glad Briyanna's kindness and detailed explanations made your visit a pleasant one. We’re honored to be your new Honda service center and look forward to providing you with excellent service in the future. Welcome to the family!

November 14, 2024

Found my dream car at an unbeatable price. Josh and Jose are amazing at what they do, they are very knowledgeable and easy going. There was no pressure to buy and allowed me to take my time to More

by Marcopolo5456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled Josh and Jose made your car-buying experience smooth and transparent. Enjoy your dream car, and we’re here if you need anything in the future. Welcome to the family!

November 13, 2024

I was satisfied with the service on my car, didn't get the complementary car wash like I did from the dealer where I bought the car when it was serviced there. It was close to my home which is always conv More

by spaul916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Honda of Valley Stream responded

We’re glad to hear that the service met your expectations and that our location's convenience worked well for you! We appreciate your feedback on the complimentary car wash and will take it into consideration. Thank you for choosing us, and we look forward to providing you with a smooth, friendly experience again in the future!

November 13, 2024

Great Experience at honda valley stream! I recently purchased a Accord from Honda Valley Stream, and I am thoroughly impressed with the entire process. From the moment I walked in, the st More

by Jordan blady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your fantastic experience at Honda Valley Stream! We’re delighted that Joshua and the team made the process smooth, transparent, and comfortable. It’s great to hear that everything, from the welcoming environment to the straightforward financing options, exceeded your expectations. Congratulations on your new Accord, and thank you for the glowing recommendation!