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Honda of Valley Stream

Valley Stream, NY

4.6
3,636 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,636 reviews

January 18, 2023

Went there for an oil change. Had 2 recalls got that done. and had an alignment done More

by KRAZYRYDER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Honda of Valley Stream responded

We are so grateful you came in when you did and that we were able to help with some other things on your car. We know that your time is valuable and are glad everything was taken care of in a way that respected you and it.

January 18, 2023

Honda service center Valley Stream with the Representative George was very attentive with my Concern More

by tonypicciano14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ron-Suarez
Jan 19, 2023 -

Honda of Valley Stream responded

Excellent! We go out of our way to hire the very best employees. Jorge is kind, knowledgeable and professional. He is exactly the type of person everyone should have to work with. We appreciate your kind words and thank you for your time.

January 18, 2023

The service department followed through with everything they said the would do. Customer service rep was very helpful and accommodating. More

by GERALDINE.RICHARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Honda of Valley Stream responded

Geralidine - that is fantastic to hear. We are so pleased that our service exceeded your expectations and cannot wait to see you again.

January 18, 2023

Repair/service rep, Marcel, was excellent. However, your repair pricing is high, thus I declined. More

by JAYLELAND
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Honda of Valley Stream responded

Thank you for the kind review. Marcel is amazing. We appreciate the feedback on our pricing and will take that into consideration moving forward.

January 17, 2023

Excellent service, The only little issues is sometimes too much air in tires and windshield wiper fluid freezes in winter. Maybe they can put in an antifreeze formula for windshield wiper fluid. More

by PANNENBA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Honda of Valley Stream responded

Thank you for the amazing review. We work hard to make sure you get the best service around. We will take you suggestions into consideration and look forward to seeing you next time.

January 17, 2023

Excellent service very knowledgeable able to answer all my question. All other dealers can learn from this dealership, HOW TO TREAT CUSTOMERS. More

by ronchin4
Recommend Dealer
Yes
Employees Worked With
Charlie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

ronchin4 responded

Excellent service very knowledgeable able to answer all my question. All other dealers can learn from this dealership, HOW TO TREAT CUSTOMERS.

January 16, 2023

RABI KAHN WAS VERY PROFESSIONAL. LOVED THE EXPERIENCE I HAD. JESSICA WALTERS WAS ALSO VERY HELPFUL. More

by robin99st
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Honda of Valley Stream responded

We thank you the time that you took out of your day to review Honda of Valley Stream. We appreciate it and you kind words in this 5-star rating. We hope to see you again.

January 16, 2023

It took two RETURN visits to resolve my issue, both Honda's fault. They made an appointment for the first visit when they didn't have the necessary part in stock (replacement passenger mirror), so the More

by SSBERGMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Frank Cirillo
Jan 16, 2023 -

Honda of Valley Stream responded

We want to thank you for the compliments and your patience. Our manager, Jay Rosenthal will be reaching out to you directly in response to the remainder of this review.

January 14, 2023

I really felt heard with choosing the right car for me. I will definitely be referring my friend and family. More

by TIFFANY_SWHITE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Honda of Valley Stream responded

Tiffany - we are so glad that you were able to find a car that was perfect for you. We aim to make sure that every customer gets exactly what they need. Thank you for the referral and we look forward to seeing you in the future.

January 13, 2023

My first Honda experience was very informative and professional and that’s due to your amazing staff who I would highly recommend to my friends and family More

by keron James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ada Ovalles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Honda of Valley Stream responded

Thank you for the kind words and outstanding review. We are so pleased that you had an amazing first experience with Honda. We are hoping it is the first of many. Welcome to the Honda of Valley Stream family!

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