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Honda of Valley Stream

Valley Stream, NY

4.6
3,636 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,636 reviews

January 21, 2023

Every thing was perfect nice customer service i like my new car it’s great More

by Garret barker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nataly Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nattla
January 20, 2023

Great service great customer service great waiting area very pleasant open space they have coffee my car was serviced in a timely manner . More

by dsnice1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Honda of Valley Stream responded

Awesome! We are so excited to you had a 5 -star experience with our service department. We look forward to seeing you again.

January 20, 2023

Paul Goldstein is a wonderful salesman. We bought our first Odyssey from him back in 2011. Needing two vehicles at once in December, we returned to Honda of Valley Stream, hoping he would More

by LoveHonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Rosenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamal 5 stars
Jan 20, 2023 -

Honda of Valley Stream responded

Many thanks to YOU for this review. Paul is friendly, knowledgeable, and professional. We are so happy that he has been able to help you on two different occasions. We are always pleased with how he handles himself and the business. We are so grateful that everything went smoothly with the purchases that you made and are happy to have you as a continued family member.

January 20, 2023

Great customer service. Representative made me comfortable with my car issue. Happy with outcome. Will return More

by Cabravo718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ron-Suarez
Jan 23, 2023 -

Honda of Valley Stream responded

This is great news! We are happy that you had a 5 -star experience with our service department. We look forward to seeing you when you return.

January 20, 2023

Excellent customer service. Iam very pleased with their service. My service consultant was excellent and very professional. She answered all my questions. She took her time t More

by scshepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Honda of Valley Stream responded

Thank you! We could not be happier with this review! We love that our employees were able to to not only fix what needed to be fixed but answer questions. We look forward to your next visit with us.

January 20, 2023

There was no pressure to do something that you don't want to do to your car. That's so rare with dealerships. It made the entire experience so much better. More

by GEORGES4590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Billingsley
Jan 23, 2023 -

Honda of Valley Stream responded

Excellent! We don't want you to feel pressured. Ultimately, it's your car and your decision. We just want you happy. Thank you for the kind words and awesome review.

January 20, 2023

Lack of professionalism, courtesy. They sold the car that I was interested in to another customer. More

by dalia11435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel Felix, Jorge Ron-Suarez
Jan 23, 2023 -

Honda of Valley Stream responded

I sincerely apologize that this situation happened. Please reach out to me so that I can find you a similar car to what you were looking at for a great price. I would love to help you with this. Sincerely, Oscar Melara 516-758-5396

January 19, 2023

Quality and professional. Exceeded expectations of any repair outlet. We highly recommend. We look forests to a long relationship. More

by TBRANSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Honda of Valley Stream responded

We are so pleased that we could exceed your expectations. Fast, friendly and high quality service is our goal. Thank you for the excellent review and we cannot wait to see you again.

January 19, 2023

They care more about selling cars and money than making sure their customer satisfaction is met. My worst vehicle buying experience. I would never recommend them to anyone. There are issues with the vehicl More

by stewart.whitcliffe
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Felix
Jan 31, 2023 -

Honda of Valley Stream responded

We apologize for the negative experience you recently had at our dealership. We value our long term, as well as, our future customers . Please reach out to our General Manager, Jay Rosenthal, directly to speak to him further about this matter at 516-341-7217.

January 19, 2023

I am happy with the ser íes provided in Honda valley stream. Richard was very friendly and professional More

by ESCAMIRIELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley
Jan 20, 2023 -

Honda of Valley Stream responded

Excellent - we are so glad you had the opportunity to work with Rich and Clara. They work so hard to make you feel at home and make everything run smoothly. We appreciate the 5-star review and hope to see you soon.

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