Honda of Clear Lake

I was stirred away from another area dealer by a friend . So I chose this dealer to make a repair on my Accord. It was the best choice I made. Wonderful service and Troy is a great person to work with. He w So I chose this dealer to make a repair on my Accord. It was the best choice I made. Wonderful service and Troy is a great person to work with. He went out of his way to help take care my AC issues. I will recommend this dealer for other Honda owners. More

Was very satisfied with the work done on the car, but disappointed with the problem that occurred. Also the Maintenance manual does not agree with the length of time between service that the dealership disappointed with the problem that occurred. Also the Maintenance manual does not agree with the length of time between service that the dealership recommends. Seem to me that that is a conflict that should be resolved. More

From the moment I walked in the door, the experience at the express service area was unbeatable. I was treated in a courteous and friendly manner, offered a loner car so that I did not have to wait and wa the express service area was unbeatable. I was treated in a courteous and friendly manner, offered a loner car so that I did not have to wait and was on my way in less than 15 minutes. The service my car received from Tony and the crew was top notch and I was even treated to a free car wash which left my car looking like new. After several years of experiience with this dealershiop, for the best service on your vehicle I highly recommend Honda of Clear Lake. More

With all these 5 star reviews it seems these people write their own reviews. My experience with the service department was horrible. There is an overall disinterest in helping customers. Having people wait a their own reviews. My experience with the service department was horrible. There is an overall disinterest in helping customers. Having people wait around for no reason seems to be the slogan. I purchased my vehicle from this dealership and was pleased with the overall purchase. I spent two hours for the service department to tell me the check engine light was due to a gas cap leak. They told that they would need to keep my 2 week old car for a day to leak test the system. Because they did not have a loaner available I scheduled a time to come back when they would have one available. When i arrived they had me wait another 2 hours to rediagnose the gas cap error. I then was stuck into a civic which was dirty smelly and loud. I dropped the car off Tuesday morning and it was not ready until late Friday. When i arrived it took 20 minutes of waiting while no less than 5 employees milled about talking to each other for to finally go looking for Jason. I find him standing around with 3 garage guys shooting the breeze and he pointedly avoids me. I complain to Troy who says all the right words but could not care less. This will the last company car i purchase from these guys. I guess they dislike cash purchases. More

I brought in my 2000 prelude because i was exsperincing multiple misfires on all cylinders i was at the point to were i was ganna sell the car if it couldnt be fixed. so as a last resort i took it to my lo multiple misfires on all cylinders i was at the point to were i was ganna sell the car if it couldnt be fixed. so as a last resort i took it to my local dealer and had them run a inspection on it within the next day they called me telling me exacly whats wrong and was working on my car as soon as i said yes they had my car in and out before i even had to go to work. im happy i took it to them car runs completly fine and i was able to get my inspection done on the spot ( was Driving on a inspection 2 months out . Thanks Eddie Guillory for helping me and answering all my questions on the spot whenever i needed. More

Eddie Guillory is a great service provider and understands what a customer needs. He was able to answer on my questions and answered many even before I asked. understands what a customer needs. He was able to answer on my questions and answered many even before I asked. More

I was expecting to wait 2-3 hours for my service, but was finished in a little over an hour in spite of the fact that I had work done that was not scheduled. finished in a little over an hour in spite of the fact that I had work done that was not scheduled. More

I had complaints about some experiences with the service personnel which I took to the service manager, Glenn Gregory. He has gone out of his way to address these issues and cause me to feel confident in Ho personnel which I took to the service manager, Glenn Gregory. He has gone out of his way to address these issues and cause me to feel confident in Honda of Clear Lake once again. I am comfortable knowing that if I have concerns in the future, Mr. Gregory will listen, investigate, and act. More

Bought a new Odyssey (04) from this dealer and had it serviced here since. Eddie Guillory has been my service advisor of choice ever since I met him. He is always very professional, courteous, friendly, serviced here since. Eddie Guillory has been my service advisor of choice ever since I met him. He is always very professional, courteous, friendly, knowledgable, and prompt. On my last visit, I called@11:45am took the car in and was out by 12:15! Great service!! More

Once again Clear Lake Honda came to the rescue. Eddie Guillory and his service staff checked a slight noise in my steering column and it is now fixed and working great. It is always a pleasure to do busi Guillory and his service staff checked a slight noise in my steering column and it is now fixed and working great. It is always a pleasure to do business with the service department at Clear Lake Honda. We went for a test drive before I left to make sure all was well. Thank you Clear Lake Honda! More