Honda of Clear Lake

Horrible place ! ! This dealership is ran by a bunch of losers!! Buy a car here and they will lie to you and make you think you are getting such a good deal! Go to ano ! This dealership is ran by a bunch of losers!! Buy a car here and they will lie to you and make you think you are getting such a good deal! Go to another Honda dealership there are so many that have more choices and are ran by actual smart people! The people here are not good people trust me. More

I would give them zero stars if available. The service department is extremely rude and slow. They knew that an open recall was the cause of our A/C compressor failure, it was even confirmed b The service department is extremely rude and slow. They knew that an open recall was the cause of our A/C compressor failure, it was even confirmed by a third party mechanic. Days later we get the runaround, and bill for diagnostic and are told we need more diagnostics for another 700+. After presenting what was told to us by the third party mechanic I was asked "are you a master mechanic?" In addition they stated Honda wouldnt cover the repair because it was only for the compressor shaft seal, not a siezed compressor. Not the one covered in oil from the compressor shaft seal that leaked. We took it back to the other mechanic for repair and will never return. More

I made an appointment for 9 AM and was there early. After 2 hours and 14 minutes they finally started working on getting me a new ignition key. 3 hours and 15 minutes and over $300 for a new ignition k After 2 hours and 14 minutes they finally started working on getting me a new ignition key. 3 hours and 15 minutes and over $300 for a new ignition key, I won't ever be back. Like another reviewer said, What's the sense in making an appointment if they just place your vehicle at the end of the line and you sit and wait? More

4 / 5 times I’ve have a bad experiences there in your service department. I won’t be back ever. service department. I won’t be back ever. More

I'm very dissatisfied with my previous engagement with this Honda Dealer. I paid $155 for a diagnostic that I am confident was insufficient and needed to be completed more. The service manager was unwil this Honda Dealer. I paid $155 for a diagnostic that I am confident was insufficient and needed to be completed more. The service manager was unwilling to work with me to identify what was happening with the car. Instead, he hides behind a weak rationale for their insufficient diagnosis. Stay away from this location; drive north!! I am very sad by this experience as it seems they know I do not have the resources to explore this issue, so they continue to hide behind that that I can "Prove it" because they know I don't have the money to prove it. Trust me, Drive north. More

Poor customer service from Anthony; sales manager. They will call you repeatedly in one day for sale. Beware, once you purchase vehicle you’re on your own. They will call you repeatedly in one day for sale. Beware, once you purchase vehicle you’re on your own. More

What is the sense in making an appointment time for service and then when you arrive, you are told it will be a three hour wait? Rude service department personnel who seem to care less if you frequent service and then when you arrive, you are told it will be a three hour wait? Rude service department personnel who seem to care less if you frequent their business. Not going back More

I purchased a new 2020 Passport and also an extended service agreement, 5 yr. 60k oil change. I got two (2) oil changes and the last time I took the vehicle in for servicing, Honda Clear Lake refused to service agreement, 5 yr. 60k oil change. I got two (2) oil changes and the last time I took the vehicle in for servicing, Honda Clear Lake refused to honor the extended oil change service agreement. They said, they had a new owner of the dealership and no longer had to honor the agreement. This was the only Honda dealership that had any Passports in stock, with the specification I required at the time of purchase. So, I was kind of stuck. The Passport is a great vehicle, just don't trust the dealership to honor any agreements. More

Went to look at a Honda internet price went from 12900 to 14900 By Hispanic sales manager in charge and didn't want to give a reasonable price on a q50 we just got a cash offer at carmax for 19500 wanted to 14900 By Hispanic sales manager in charge and didn't want to give a reasonable price on a q50 we just got a cash offer at carmax for 19500 wanted to give us a xx for 57 bucks difference for a car purchase that had twice the miles and 4 yrs older Bait and switch in its classic format Stay away More