Honda of Clear Lake

The techs here don't know how to change a light bulb, literally. I went in and asked them to change the odometer bulb. They ran a 'diagnostic'($90) that revealed the 'odometer assembly' needed to be re literally. I went in and asked them to change the odometer bulb. They ran a 'diagnostic'($90) that revealed the 'odometer assembly' needed to be replaced for $500. Trouble is there isn't an 'odometer assembly' in a 2004 Element, it's an integral part of the instrumentation cluster. After I explained this to Carlos,he calls back, says it's the instrumentation cluster that needs to be replaced, but it has to be sent out for programming after they receive it (another $200). Problem with that is it's not programmable. He also explained there aren't any 'odometer bulbs,' just thousands of little 'pixels' that light-up the odometer. I said forget it, got the car back, went to AutoZone, picked up $3 bulbs and replaced them myself in under 15 minutes. Funny thing is, I had to remove the entire instrument cluster to replace the bulbs. And they were going to charge $300 for 10 minutes of labor. If they can't change light bulbs, what can they do? More