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Honda of Clear Lake
League City, TX
431 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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431 Reviews of Honda of Clear Lake
April 10, 2013
Jermaine was a great salesman and leasing the vehicle was effortless and painless. My children liked him so much they even made him pictures. Even got a good deal on my trade-in as where others only gave low effortless and painless. My children liked him so much they even made him pictures. Even got a good deal on my trade-in as where others only gave low offers. This is our second purchase from Honda Clear Lake. More
by snowacki
Employees Worked With
Jermaine
April 05, 2013
I'm never oversold on services, and I feel I get honest advice and sincere care from Tony in Express. Ladies especially, this is your go-to guy for auto care. honest advice and sincere care from Tony in Express. Ladies especially, this is your go-to guy for auto care. More
by CDIW
Employees Worked With
Tony Sandoval & Denny
March 08, 2013
Honda of Clear Lake has unethical business practices, misleading sales ads and horrible customer service. I saw a vehicle online that I was interested in purchasing and went out to the dealership to loo misleading sales ads and horrible customer service. I saw a vehicle online that I was interested in purchasing and went out to the dealership to look at. Upon arrival the dealer increased the internet price but i went ahead and purchased it as this was the car I was really interested in. 3 weeks after getting the car, I was told that my monthly payment had been lowered and that I needed to return to the dealership to complete some additional paperwork. A week later I receive a threatening call from Mr. Frank Loupo stating that he was sending a wrecker to get the car and that the funding for the loan did not go through. Frank was extremely rude and treated me as if I was a criminal or something. I was never made a aware that the funding did not go through and was in the process of waiting on my plates. Frank even went so far to tell me that I could not take the car back myself and that if I did he would charge me $500.00 and take it from my down payment. I returned the vehicle only to be told to return the following morning to get my refund for the down payment. I returned the following morning only to be told that there needed to be 2 check signers onsite to issue a check and that I needed to return in the evening. I am still waiting on my refund. The sales guys is continuing to try to get me in another car. Buyers BEWARE!!!!! This is not the dealership you want to do business with. More
by rcrtad
Employees Worked With
Frank Loupo
March 02, 2013
Purchase my car and 3 mths later no plates still. My dalrs person never answers or return my calls or messages. Called and found out my plates are just sitting there. UNPROFESSIONAL ESTABLISHMENT!!! dalrs person never answers or return my calls or messages. Called and found out my plates are just sitting there. UNPROFESSIONAL ESTABLISHMENT!!! More
by Bridgette27
Employees Worked With
Scott Campbell
December 14, 2012
I brought the vehicle to determine the reason for the illumination of the check engine and integrated motor assist lights. Eddie was very friendly and explained the cost of a diagnostic and explained tha illumination of the check engine and integrated motor assist lights. Eddie was very friendly and explained the cost of a diagnostic and explained that it would take approximately 45 minutes. He showed me to a nice waiting area and within the time indicated came to explain what they had learned from the diagnostic. Both the engine battery and the electric assist batteries needed to be replaced. Eddie explained that the electric assist batteries were still under warranty but that Honda required application of a software update prior to replacement to ensure the need for replacement. He also explained the cost of the new engine battery. I ask him to proceed with the engine battery replacement. When the work was completed, he explained the engine battery warranty and answered my questions about the electric assist batteries. Overall, it was a good experience. My only complaint is the relatively high cost of using a dealership. I could have gotten an engine battery cheaper at an automotive repair shop but chose to have it installed there for convenience. More
by agbonfire00
Employees Worked With
Eddie Guillory
December 04, 2012
Joe provided me great service and has been very accomodating while getting needed maintenance on my Accord. He does an outstanding job! Much thanks to him and your dealship! Mark Yost accomodating while getting needed maintenance on my Accord. He does an outstanding job! Much thanks to him and your dealship! Mark Yost More
by SherryYost
Employees Worked With
Joe Robinson
November 24, 2012
When purchasing a used car for my 81 yr old Mother in Law we were required to purchase a lifetime oil change for $250 and some type of stamped dot system for $250. this was just put on the paperwork and trie we were required to purchase a lifetime oil change for $250 and some type of stamped dot system for $250. this was just put on the paperwork and tried to be slipped in, till I questioned. He said it is required and and would not do anything until we walked out and he knocked off the stamp system. THESE THINGS SHOULD BE OPTIONAL. I have purchased many cars over the years both new and used and this is the worst buying experience I have ever had. More
by SMILYB3502
Employees Worked With
Scott Campbell
November 23, 2012
My car was ready when it was promised. I had a free loaner car while service being performed, even though it was 5 days later. I was having issues with the IMA - the battery was not properly holding a loaner car while service being performed, even though it was 5 days later. I was having issues with the IMA - the battery was not properly holding a charge and had to be replaced. The service staff was very helpful. My IMA works better than ever. More
by mmwilson4
Employees Worked With
Troy Tuscana
