Hollywood Chrysler Jeep

Cashier very nice and helpful He explained me if I bought the car there, I have 3% discount the car there, I have 3% discount More

Bruno greeted me right away. He was very kind and welcoming and efficient and professional. He was outstanding on a business level as well as a human level. He was very kind and welcoming and efficient and professional. He was outstanding on a business level as well as a human level. More

Caylie went above and beyond to get our car back on time and fix all issues. and fix all issues. More

I was not greeted for a long time and then told had to go somewhere else. No one was eager to help. I was trying to do the express oil change and was there for 2 1/2 hours. It was not a very friendly atmosph somewhere else. No one was eager to help. I was trying to do the express oil change and was there for 2 1/2 hours. It was not a very friendly atmosphere. Been coming there for over 30 years and it seems to be very unorganized. More

On Friday July 9, 2026 at 0702 I arrived at Jeep Hollywood for an oil change that was scheduled. The service was hardly open to conduct operations and I was sent to express service where I was greet Hollywood for an oil change that was scheduled. The service was hardly open to conduct operations and I was sent to express service where I was greeted by an elderly white Individual who was arguing with an elderly dark individual. This went on for a few minutes before a service manager came out and told them to conduct an oil change on the Jeep 2024 Wagoner. At approximately 0815 the service was completed and the serviceman told me he did the oil change and topped off all my fluids that it was good to go. On or about July 13 2026 at approximately 1015 hours it was observed that the remote start did not work. Given that it might have been a low fuel gauge I continued operating the vehicle on that basis then when I checked the fuel level it was well above a quarter tank which would not cancel a remote start. After a 10 mile trip it was noticed that the vehicle would stutter in between 1st and 3rd gear. It was normal on the highway. When coming back on local roads it began stuttering at red lights and I called Hollywood jeep at 1308 hours to inform them of the jeeps status and the line was picked up by Pam who appeared to be AI tool used to pick up calls. I then made my way with my wife and kids over to jeep to get the situation fixed as this is the 2nd time that something has gone wrong after a simple oil change at Hollywood jeep. At 1356 hours I arrived and requested the name of the individual who performed the service and was met with mild yet helpful service that redirected me to one of the service managers who was busy wit More

Was greeted promptly! Car was taken in and informed along the way. When the service was done, the guy who performed the service spoke about what he had done with servicing Car was taken in and informed along the way. When the service was done, the guy who performed the service spoke about what he had done with servicing the car as I had concerns and Neyma did also! The professionalism was PHENOMENAL! More

I came in a bit distressed because I knew my car was in bad shape. Steve really worked with me. He was very kind and honest. I will only deal with him from now on if I ever have any more problems. He went bad shape. Steve really worked with me. He was very kind and honest. I will only deal with him from now on if I ever have any more problems. He went above and beyond, texted and called me with updates. I appreciated that! More

She offered a special promotion for the service I needed for my vehicle. I have an overview of my vehicle status. I needed about 4 service parts to be conducted. She gave me a good price for what I needed. for my vehicle. I have an overview of my vehicle status. I needed about 4 service parts to be conducted. She gave me a good price for what I needed. More

It doesn't fix the problem. I go there to fix the problem like the gas notification that's is empty while its really full and other signs that we started to see after the fixed I go there to fix the problem like the gas notification that's is empty while its really full and other signs that we started to see after the fixed the bumper around on November 2025 and after we left the car and contacted my insurance that is not related with my car problem. He told me it is blind spot the day prior I Pickup up and ready to collect payments from my insurance More

Everything was great. My issues were addressed professionally and correctly. I am very satisfied with the the overall experience. My issues were addressed professionally and correctly. I am very satisfied with the the overall experience. More