Hollywood Chrysler Jeep

I am completed unhappy for the way I was threaten during my last visit. I was not handle fairly and respectfully. Please improve your service because I am human after all. my last visit. I was not handle fairly and respectfully. Please improve your service because I am human after all. More

Everyone there is really nice, customer service is great. They’re also fast and reliable. They’re also fast and reliable. More

The service center ordered the part but it was slow being delivered. They sent a runner for the part and made the repair in record time. Very pleased. -Gail delivered. They sent a runner for the part and made the repair in record time. Very pleased. -Gail More

Muy mala atención se quedaron una semana con el carro y n resolvieron el problema resolvieron el problema More

Great service, Highly recommend them to other people. Very friendly truly great experience. Everyone was very helpful. Very friendly truly great experience. Everyone was very helpful. More

When I purchased an oil change plan they left out that they expire. Went to get the oil changed and couldn't use it even though it still showed I had one left. they expire. Went to get the oil changed and couldn't use it even though it still showed I had one left. More

Neyma was very kind and helpful. She called me once my Jeep was fixed and ready for pick up. She called me once my Jeep was fixed and ready for pick up. More

Neyma was great always letting me know every few days what was the status of my car. Communication is key makes me feel like they really care. Richard Vargas Thank you what was the status of my car. Communication is key makes me feel like they really care. Richard Vargas Thank you More

Douze was awesome and provided me with such great care on the express department. He was very knowledgeable and provided great suggestions for the service of my car. the express department. He was very knowledgeable and provided great suggestions for the service of my car. More

Worst Experience Ever - Avoid Dennis at All Costs I recently visited this dealership intending to purchase a Taycan. I made it clear to the original sales representative that I wanted to avoid wasting recently visited this dealership intending to purchase a Taycan. I made it clear to the original sales representative that I wanted to avoid wasting anyone's time and was ready to purchase that night if we could agree on a total price. After running the numbers, the sales rep informed me that they weren't willing to adjust anything, including dealer fees. Things took a turn for the worse when the manager, Dennis, joined the conversation. From the start, he was dismissive and unprofessional. His first comment was, "Either you've got Porsche money, or you don't." When I explained that I simply wanted to meet at a specific price point that the sales rep suggested was feasible, Dennis became visibly agitated. He sighed loudly, pointed to the financed amount instead of the total price, and appeared to deliberately mislead us. When my brother calmly pointed out that we were asking for a modest $2,000 reduction on a $90,000 car that had been sitting unsold for three months, Dennis responded aggressively with, "Was I talking to you? Are you the one paying for this?" His combative attitude escalated throughout the interaction, and he continued to badger us instead of engaging in a constructive conversation. Even after I tried to diffuse the situation by suggesting a compromise, Dennis slammed the desk, shouted "GOODNIGHT," and stormed off in an unprofessional tantrum. This experience was appalling, and Dennis's behavior completely undermines the reputation one would expect from a luxury car dealership. I strongly advise anyone to avoid working with him if you value respectful and professional customer service. More