
Hollywood Chrysler Jeep
Hollywood, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Probably the worst service that I have ever experienced when it comes to a dealerships service department. I was overcharged, not paid attention to, my service rep was rude and my engine light has been on when it comes to a dealerships service department. I was overcharged, not paid attention to, my service rep was rude and my engine light has been on since I left the dealership. Never again will I bring my truck here to get maintenance or will I ever be buying from this establishment in the future. More
Your dealership ordered a radio console for me. I was advised the radio came in and ready to be installed, I made an appointment came in and was advised that radio couldn't be installed. They have I was advised the radio came in and ready to be installed, I made an appointment came in and was advised that radio couldn't be installed. They have to order another radio in July 2025. I called back after arriving home and called parts department and was told the July date has been removed and now was able to be ordered now. I have to wait another 3-4 weeks. The radio was ordered again April 18, 2025. I have no updates or haven't heard from anyone. Still waiting... More
The cashier was very helpful with using my dealer account points. No one else had done that before and I have been using them since 2020 so I had points expire and didn’t even know that I had points to use points. No one else had done that before and I have been using them since 2020 so I had points expire and didn’t even know that I had points to use. More
No one answers phone Lost my insurance paperwork Didn’t receive complete assessment of problems found Didn’t receive complete assessment of problems found More
Not very good customer service. Takes a long time to return calls. A lot of calls to dealership main line and no one picks up in service dept. I felt not important and not on the to Takes a long time to return calls. A lot of calls to dealership main line and no one picks up in service dept. I felt not important and not on the top of the list. Spent 65k and then get slow service repair. 4 weeks without vehicle and should have been 2 weeks max. Last 2 weeks replacing items that didn't need replacing. Expected GM to come out and say something when I picked up the vehicle to apologize for taking a long time but no didn't get that. Not recommending to anyone and will be leaving reviews on different platforms More
I hope someone can call me back soon with a solution, jeep has been in the service dept 4 times for the same issue... it's disappointing to be honest. jeep has been in the service dept 4 times for the same issue... it's disappointing to be honest. More
Great sales staff and service, i strongly recommend you visit and get a car or your vehicle service, ask for Richard Vargas. visit and get a car or your vehicle service, ask for Richard Vargas. More
Could not get service on the phone. Took ar in then technician could not work on it for a week. Took an hour to find keys when returned to get car instead of leaving it. Took ar in then technician could not work on it for a week. Took an hour to find keys when returned to get car instead of leaving it. More
Ms. Salazar was very professional and attentive. She constantly checked to make sure her customers were ok while the vehicles were being serviced. She was knowledgeable about the services that needed to constantly checked to make sure her customers were ok while the vehicles were being serviced. She was knowledgeable about the services that needed to be performed and brought to my attention services that needed to be done. She gave great customer service and was a consummate professional. Didn’t have to wait all day for the completion of the service. More
Service was great and people was nice and friendly. See next time in three months for a new service See next time in three months for a new service More